Business Hours
Business Overview
Geek Squad in Richmond, IN, appears to offer computer and possibly phone repair services, though experiences vary greatly. Some customers report issues with service, including misdiagnoses, appointment cancellations, and a lack of expertise for certain devices. Others, however, have had positive interactions, highlighting helpful technicians and effective solutions.
Services Offered
Most Recent Reviews
Samsung phone had boot loop issue. Wanted to extract photos and other media. Explained it twice to two different people over the phone. Was told they "could try one or two things." Show up for appointment and again explained the issue to the tech. He hands the phone right back and says there's nothing he can do. Didn't try to plug it in or anything. Why tell me you may be able to help, let me make the appt, and make the drive to the store...only to be immediately turned away without even plugging it in?
- Zach Wildman
Called ahead to see if I could get my Samsung galaxy z flip 4 fixed was told yeah they can do it set an appointment drove almost an hour to be told they don't work on Samsung devices and that I would have to drive another hour out of my way to Daytons location
- Steve Perk
Already paid for an inspection for my samsung washer, than had a appointment scheduled to have it fixed, they say that the condition of the work space was not good, I made adjustments before scheduling another appointment, and before the technician even came out, he had already canceled the appointment without coming out to see the adjustments, very unsatisfied, 4 weeks without a washer waiting just for it to be canceled 😞
- BTgaming 5
John was very helpful! He fixed my computer problem efficiently and explained what he did and why it helped fix the problem.
- Julia Lilly
I just didn't feel like these guys really knew what they were talking about And their prices are pretty Steve. But all in all I really do like Best Buy.
- Aimee McKee