New Haven Computer Shop

DO NOT TAKE YOUR TABLET HERE!! I hate even giving this place 1 star. I brought in a brand new Samsung tablet that wasn't turning on. There wasn't so much as a scruff on it, he gave it back to me completely destroyed. I mean, DESTROYED!! Tossed it on the table and then said, "I guess that's one for the junk pile". I mean, I would've understood if he'd simply said, "Sorry, this isn't my area of expertise, I can't help you". Then I could've taken it somewhere else but there was no fixing the damage he did to it. I couldn't take the tablet back to my daughter completely destroyed so the only option I had was to fork out another $350 for a new one. It would cost more to hire a lawyer to sue him otherwise I would.

- Alysia Radu

I left my computer here before christmas. Today is now the 6th of january. The store has been closed ever since I've dropped my computer off and no one has answered the phone and I cannot get my laptop back. Update: as per the response to my comment days ago I was told that the 13th of January he would be back. Of course I went in on the 13th and the shop was closed all day. So today on the 14th I went in after I called. On the call the owner was extremely rude and was almost mocking my concern for my laptop being inaccessible, no communication, and no updates. Because his attitude was so horrible on the phone and took no accountability for when he was even going to look at or complete my computer work, he refused to answer any of my questions directly, and treated me like a child on the phone. He then told me that he was eating lunch and it was a great day. I went immediately into the store where he was stuffing his face with food. On the phone he even told me that he didn't tell anyone yet that he was back. That should go to show the attitude of this owner. Do not under any circumstances bring your computer or devices to the shop.in addition someone in my household also brought their computer in over a month ago. When they received it back after a long wait the keyboard was not even screwed down all the way and there was no way to repair without taking the entire computer apart which is defeating the purpose. He was extremely rude and condescending and everything I said he seemed like he did not care. This is the worst business owner in Fort Wayne in terms of trusting someone with your equipment your time or respect. Do not give this person your money or time. UPDATE: The owner changed my keyboard layout so I could not access the terminal. Also, there is a malicious file that was downloaded on my computer on 12/18/2024 at 1:36pm and it has to do with data transfer. When I picked up my laptop the owner had his own external keyboard on top of my laptop before returning it which also points to my theory in the evidence I found on my computer. He denied that he knew anything about it after calling me the " whatever girl".

- Sarah Eason

Really Quick, Efficient, Friendly, and cost effective. Had a problem and he did it all while I was in the store had great conversations and fixed everything perfectly highly recommend over ever other company

- GreenThose

Loved it here, the repair guy is very friendly! I got to watch him work on my computer all the way through! I came in with my old gaming computer because it kept shutting off and he found that the cpu was shorted because the water cooler wasn't doing its job anymore. So he took out the graphics card and ram sticks for me and upgraded my main computer that I brought in later that day! Great price, amazing service, and I will be coming back here if I have any computer problems in the future!

- Christian Johnson

Highly recommend! We brought in many "knowledgeable" PC people to help my son build a PC. After many failed attempts of getting it to work, we gave up and brought it to the expert. This guy know's what he is doing and is very reasonably priced. He definitely did not rip us off like other places try to do to someone like me who does not know much about computers. This is my go to place for any computer questions or problems from now on. Thank you!

- Renee Brooks