Staples

Went in to purchase an office chair at the Staples in Lafayette Iindiana. The same exact model of chair was on sale at staples website for $138 and was $299 in the store. Asked a store employee is they could price match with their own company and was told that their GM wouldn't approve a price match. I told them they lost a customer but they didn't seem to care. Tried calling Staples customer service number to only be told you cannot file a complaint. Way to go staples for your great customer care. I plan on posting this complaint to multiple platforms and will not being business with them again

- Dan Bishop

Had to buy a new printer and of course the new printer could not use the extra ink cartridges that I had bought ahead for my old printer. Had a receipt for one of them, but not the other. Staples gave me a Store gift card, no questions asked, so that I could get new cartridges. Thank you, Staples. Martha

- Martha Purcell

Prices at register are higher than what the price shows on the shelf, store is a mess, they are short staffed which creates longer lines and they let people cut the line. Very disrespectful and rude clerks. When we voiced our opinion, the clerk flipped us off. Told us they don't need our business we can leave. I'll be happy to spend my money elsewhere.

- C V

Online order with pick up is super quick and easy and don't have to wait for shipment.

- K T

Small wait time as most places are but nothing egregious and the in-store selection was less than desirable (office furniture), if you are needing something sooner than a week. Other than that it was a perfectly normal experience and will continue to utilize this store for my office needs

- Brad Zufall