Business Hours
Business Overview
Geek Squad in Indianapolis receives mixed reviews from customers, with some experiencing good service and successful repairs. Some reviewers reported inconsistent quality, and others had negative experiences with appointment scheduling and service availability. The reviews suggest potential issues with specific technicians, service limitations, and communication.
Services Offered
Most Recent Reviews
I get work done on my computers they normally do a good job, but it depends on who’s actually there. One guy will do and great job then the others finishing it will break your mouse dongle and say “oh just connect it to Bluetooth” how am I supposed to do that when my mouse doesn’t connect to swap its connections to bluetooth. It’s there stars because normally everything’s fine but then something left field like this happens.
- Kane Morris
I made an appointment for a TV repair over the phone. At first the guy said they usually do in home repairs for TVs my size. I told him I am truck driver and am not home through out the week and asked if I could drop it off. He said no problem and set up an appointment. I drove the TV down to best buy and carried it in had my appointment number with me and the Geek Squad guy refused the TV said it was to big and sent me on my way. He said they get a lot of complaints about their call center.
- Jarrod Pierson
Went to upgrade our phones and watches, and Arnold helped us thru all of it. He was so friendly, easy to work with, and helped us with everything we needed! He had so much patience, answering all of our questions, even while my kids were being monsters! It was such a pleasure to work with him, and hopefully next year when it’s time to upgrade again, we will get to work with him! Victor is pretty cool too - and likes Doritos!! ☺️
- Nichole Taylor
Geek Squad Tech support -- @ $ 200 to start, $ 90 per year renewal -- is the best money I have ever spent. They have proven, over and over, that they can be trusted with my computer. I have had countless problems -- from minor to major -- that they have eliminated, and not once have I regretted spending that money.
- Bob Rhea
Says on the website that they will fix samsung s7 edge. They no longer service them. I made an appointment a week in advance and they didn't have the parts for it. False advertising. AND the Geek Squad wasn't even on time for the appointment. I was told to come back in an hour. I do not live close, so I was forced to stay in the area for an hour to be told they can't help me. Thank God I didn't have to pay.
- Eli Jellison