Business Overview
uBreakiFix is a local repair shop that offers phone and computer repair services. They handle everything from basic hardware fixes to complex data recovery operations. Customers report experiences with both positive and negative results. Some customers seem unhappy with the quality of the repair, while others praise the quality of the repair and service.
Services Offered
Most Recent Reviews
I was helped by Chandler, he was very kind and understanding of the situation. He made the more technical terms to normal people for my mom which helped her understand a little more as well. He was able to help us fix internal computer issues very quickly. Was very satisfied with the service, quick, and very welcoming.
- NeVaDa
Maybe this place does fine with phone/tablet repair, but I would never recommend for PC/laptop. It took them a month to get around to diagnosing a case/power supply issue, one of the easiest first things to test. Then, after agreeing to a course of action of getting a new case sourced by them and swapping the components over, they order an incorrect case, another delay. Between that, and their PC tech apparently never being in to work on it, it's been 2 months now. Don't go here for PC repair unless you're willing and able to wait potentially multiple months without your device.
- Ryan Simeone
I dropped my phone (againš®) and I brought it to uBreakiFix to have it repaired. I dropped my phone off and the details of the repair and costs were communicated to me with great detail. The repair and costs were exactly what was communicated to me when I picked up my phone. I now have a perfectly working phone thanks to the great staff at uBreakiFix in Shorewood! I hope not to see you again but not until my butter fingers drop my phone again!
- Tony S.
Honestly, I have had nothing but issues after issues. Went in to get my cracked screen replaced. Took 2+ hours for the repair. After a few days I noticed my front screen camera hard a haze to it, and when I went to go used the camera, it was just black. My setting for face recognition didn't work. I tried calling but no one would answer so I had to set up another appointment. Took them another 45 minutes to tell me they forgot to remove the protective film. Now I have to go back again because my screen is glitching when you tap on it. This will be they second time I've had to go back due to them not performing the repair correctly. I had no issues when my screen was cracked before. I guess I should have just left it alone. Plus paying $300 for a replacement, I shouldn't be having an issues. Now I have to rearrange my schedule to get this repaired. Time is money, with is valuable. I'm sorry but I cannot recommend this location.
- Alexander
Amazing! They were quick, friendly, helpful. The aftermarket OLED display is fantastic and cheaper than Apple, but those are available too. Very happy with them and would gladly go back if I need another repair.
- Tyson