Business Hours
Business Overview
Staples in Shorewood, Illinois offers printing, shipping, and office supply services. Many customers have positive experiences with the staff, highlighting helpfulness and friendly service. However, some customers have reported negative experiences, such as issues with price matching.
Services Offered
Most Recent Reviews
Marcus in the printing department is amazing! He was so kind, and tried to help me find a solution to the issues I was experiencing with my Christmas card upload. I really appreciate his help, and for him going above and beyond with his customer service.
- Natalia Tomczak
🖇️Staff is always very friendly and helpful! The printers, copier, and shipping makes running a business easy and stress free. I love that it's a 1 stop shop for anything I need. Plus the self-serve printing saves you time and money all you have to do is email your documents and then scan the provided barcode!
- Jordan Savage
It’s December 20th 2024 and I just left the Staples in Shorewood. I wanted them to price match a briefcase that was on sale on their online website. It was five dollars cheaper and they wouldn’t honor it even though it matched the exact same description even though it matched the exact same item number everything was identical and they couldn’t figure out why it was different online versus different in person, but it was only five dollars and they wouldn’t honor it and I was so mad that I just walked out and they lost me as a customer ! Like we’re five days away from Christmas clearly I wanted it and they wouldn’t budge for five dollars even though everything showed that it was cheaper on their online website. What bad leadership!
- Ester
I have always had a great experience with the staff at this Staples location. As an example, today I needed help with facilitating an amazon return. Cindy was very helpful with a positive attitude. Thanks to the entire staff at this store!
- Osman Abbasi
I just wanted to give a huge thank you to Lucas from the printing department! His customer service skills are unmatched! He went above and beyond for me today to make sure my business cards were printed, cut, and ready for pickup before close with such short notice! He could have easily told me I wouldn’t be able to get them until tomorrow, but chose to really step up and take care of it for me! Way to stand out and go the extra mile! You deserve a raise 🙌🏻✌🏼💪🏼
- Phy Kic