CPR Cell Phone Shorewood | Macbook, Computer, Game Console, iPad Experts

went today to get my wife's phone fixed, it wouldn't charge. Did it right away, no hassle. awesome, cool guys. THANKS! will definitely go back if we have any issues.

- roundlou

I dropped my cell phone and couldn't get anything on the screen so I brought it to CPR in Shorewood and Peter was able to get my phone working again. Peter was very knowledgeable and friendly. The fix for the phone was budget friendly too.

- Corinne Rodighiero

Brought my phone to them a year and a half or so ago they replaced the back front screen and battery. Now I need a new battery and a new front screen by the technicians and mission that the phone expanded in my opinion and this is what I’m going to research how does happen before an Apple fixed the entire phone for free the battery when the battery got weak, it got hot, causing it to expand Which intern causes the screen to go bad and now they refused to stand behind any of it they put the battery in. They put the screen on and the battery evidently is defective. I am going to get it fixed somewhere else if this is the case, I will file a complaint with the Better Business Bureau and state attorneys office For fraudulent business practices. You should stand behind your work. I was willing to pay for the battery, but I did not feel it was right to pay for the other components that the battery caused to go bad to top it off. You told me on the phone. It was $120 to fix when I got there. It was going to be around $200 to fix, I live several miles away and it was a huge inconvenience for absolutely nothing

- don Ander

I took my phone for a screen replacement. Philip said it would take an hour and a half. I returned two and a quarter hours later to be told it would be ten more minutes. I happily took a walk. I came back to be told it would be another ten minutes as he was having trouble putting the phone back together. After twenty minutes I enquired after my phone to which Philip replied "just one more screw!" I had dropped my phone off at 10am. It was now nearly 1pm. Clearly Philip wasn't telling the truth! Eventually I told him I just wanted my phone back in whatever state it was in. He ignored my request and carried on saying "nearly done, ma'am". I informed him again that I wanted my property back and told him I would call the police if he didn't return it. I had missed three hours of work at this point and was very unhappy. Finally, he returned my phone, tipping 10+ miniscule screws into my bare hand and dropping a dissembled phone into the other. At no point did I swear or name call. I used two words - insufferable and hopeless - about the service. My husband went back to the store today to retrieve my SIM card, which Philip had failed to return, whereupon Philip regaled him with lies about how I had abused him, called him names, and yelled at him. Philip also fully and falsely disparaged me in front of other customers in the store. I never at any point abused the gentleman. In fact, I'd welcome the opportunity to view the video recording with him so he could point out exactly where I was abusive. Indeed, there were two other customers in the store who witnessed the whole, sorry episode who can vouch for me. Go literally ANYWHERE ELSE! They're incompetent and dishonest.

- Jem L

Excellent job went there for warranty service for a cracked screen on my son's iPhone dropped it off at 10:00 picked it up at 2:00 excellent service excellent staff great job thank you

- James R Gaudry Sr