Business Overview
Experimac Shiloh is a computer repair shop that appears to specialize in Apple product repairs, including Mac and iPhone devices. Customers report positive experiences with quick turnaround times, knowledgeable staff, and fair pricing. They are often praised for their excellent customer service and ability to explain complex issues to customers.
Services Offered
Most Recent Reviews
Fixed two of of mac pro's and had an exceptional experience! They diagnose the issues and then promptly call and discuss options and advice. Very Honest and straightforward about everything! Will recommend anyone to this store, keep up the great work Scott and thanks again!
- Andrew Healy
Great service and fast! My son had cracked his iPad screen…I brought it in and these guys had it done in a couple of hours. I had called ahead of time and asked a few questions to make sure they understood what they were doing as there can be complications with the fingerprint reader working if the person replacing the screen is not experienced. They assured me that The fingerprint reader can indeed be tricky If you’ve never done it before, but they have done it 100 times before and that is not even a problem for them. The iPad has been working great now for a few weeks...the glass looks like it’s brand new and overall I have been very impressed by their professionalism their knowledge and their skill. They truly care about the service they provide and it shows. Military even get a 10% discount. Highly recommended! I’ll definitely go to them again if I have any issues with my other devices.
- Lil Guitars
As a mom of 4, I have all kinds of issues with my iphones. Experimac has always helped me with quick, affordable fixes when they could and provided a thorough explanation when they couldn't. What separates Experimac from other places is the exceptional customer service from the knowledgeable staff. They have exceeded my expectations with their patience and and kindness and I look forward to utilizing their services again in the future.
- Amanda Eversgerd
The Guys at the store where very knowledgeable and helpful. My Mac couldn't be fixed but they got me in another one reasonably and made sure I was comfortable with it. This is my new go to place for all my computer needs. Cody and Chris are Great! Thanks guys.
- Michael steffen
Needed a new battery for my iPhone 6, walked in and out in less than 15 minutes. They replaced the battery on my wife's iPhone 6 five months ago. It's so nice to have someone that services Apple products in the Shiloh/O' Fallon area. Highly recommended.
- Thomas Jacques