uBreakiFix - Phone and Computer Repair

I just asked if they could clean out my charging area cause my cord plug in is loose and I got the no problem give me 10 minutes. Very kind understanding and everything was all fixed and better. No rudeness at all. Very kind. Thank you very much for your time and treating me like a person and a valued costumer

- Nicholas Schroeder

I had my computer fixed by this company. I found them on Google. When looking for places to have my computer fixed. The employee was very helpful and knowledgeable. The service and repair price was more than fair. The time they took to repair it did not take long. They called me when it was ready to be picked up. I would rate my whole experience with uBreakifix a 5 out of 5 stars. Thank you for saving my computer. Thank you, all for your professional business and help.

- Tammi Gomez

I went to get my iPhone 11 fixed. Made an appointment showed up 20 minutes late and was still served! Great customer service the employee Devon made great conversation and made the process smooth. Marked the wrong things as wrong and instead of overcharging me he let me know I didn’t need it and just fixed what I needed. Very fast process took about an 1 hour and a half and had no issues. 10/10 would recommend it! Will be back!

- jael stevens

Quick, professional job - I was very impressed with how fast they we able to fix the shattered screen on my daughters Pixel 6a. They had it turned around in less than 2 hours. And the price was very reasonable. Friendly staff, who are very proud of what they do.

- Scott Miller

Stopped by this location to get a warranty service for my Samsung Flip. After inspecting my device, the technician informed me that it could not be serviced under warranty due to scratches on the screen, which they claimed voided the warranty. I personally couldn’t see any scratches, just fingerprints, but the technician insisted they were visible under lighting. As a result, I was quoted $380 plus tax to repair the screen. Frustrated, angry and skeptical, I decided to try another uBreakiFix location in Elmhurst, IL, about a 20 min away. The technician there conducted a thorough inspection and confirmed that the repair would indeed be covered under Samsung’s warranty. How surprising!! They asked me to return in three hours to pick up my device. I received a call two hours later letting me know the repair was complete. The screen and internal battery were replaced, and my phone was as good as new—all at no additional cost. I just cant believe the differences in service between two locations of the same company. I saved over $400 simply by going to the Elmhurst location. But how? Is Schaumburg location a scam or just incompetent? It seems that these locations may operate under different ownership, leading to inconsistent customer experiences. Based on my experience, I highly recommend visiting the Elmhurst location.

- Sung c