Business Hours
Business Overview
Nerds On Call in Peoria, IL provides computer repair services, but customer experiences are mixed. Some customers report slow turnaround times, unexpected fees, and issues with the quality of work. Other customers appreciate their honesty and helpfulness, as well as their willingness to explain the cost of repairs.
Services Offered
Most Recent Reviews
They had my daughters laptop 3 weeks for a simple virus scan. (2 weeks longer than they estimated when dropped off). Then had the nerve to charge $50 for the scan (which took less than 1/2 hour). This was on top of the $50 diagnostic fee (we never actually received a “diagnosis”). Never again.
- Debra Streeter
I use Nerds on Call all the time. They're fast, they give accurate estimates and they don't do additional work without a phone call first. Best of all, they're honest. There are times when they'll tell me the cost of the repair will be more than the machine is worth. That means a lot and that's why I keep going back. 🙂
- leslie brown
Gave them a laptop which was having blue screen issues. Took their sweet time and then came back after a $50 diagnostic fee that the mother board of laptop was faulty and it's basically a dead machine. Brought the laptop back home, it wasn't even screwed back properly, fixed it, installed Windows and it's been running for last 3 days with out any issue. Highly unprofessional, as they deleted the partitions of hard drive and didn't even bother to recreate them. I gave them a faulty but still functional laptop and they returned a unbootable machine. Lucky I knew how to recover it, most people would just accept and throw their perfect machines in trash. I don't think they have any idea of what they are doing. Highly NOT RECOMMEND!
- Asif S
Had my one year old PC almost a month. Cost 190 to troubleshoot and reload windows. Forgot to order part to read drive. Wanted more to repair touch screen than computer was new. When I got it back the cover was filthy and had minor scratches on it. Sent email to Mr Ford complaining and it went un answered. Go somewhere else
- John Trotter
I needed an anti static bag to mail a GPU. Nerds On Call was literally the only place that helped me out. They were also the only people that knew what an anti static bag was when they answered the phone. Even when I called Geek Squad, the guy told me that he didn't know but they sold book bags... A lady at Fix My Gadget told me she didn't know, but she would put a request in the computer and have a professional call me. Anyways, they are really friendly, super helpful, and know their stuff!
- Chelsea Shaffer