Smart Tech Repair | We Fix iPhones, iPads, Macs & Computers
4.5 (374 reviews)
Smart Tech Repair | We Fix iPhones, iPads, Macs & Computers logo

Smart Tech Repair | We Fix iPhones, iPads, Macs & Computers

1004 S Plum Tree Ct, Palatine, IL 60067
+1 847-243-3540

Business Hours

Monday
9AM-11PM
Tuesday
9AM-11PM
Wednesday
9AM-11PM
Thursday
9AM-11PM
Friday
9AM-11PM
Saturday
9AM-11PM
Sunday
12-11PM

Business Overview

Smart Tech Repair does a variety of phone and computer repair. The business handles iPhone and iPad repair, and customers are generally pleased with the quality of service. This place offers iPhone repair at a reasonable price, and the quality of work is generally good. The business offers a variety of services and seems to be well-known for its customer service.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

a week ago

I had a very disappointing experience with Smart Tech Repair. I took my iPhone 14 Pro in for a screen replacement, and the new screen was poorly installed—it doesn’t fit properly, and the bottom part is wider than my original screen. When I first called to report the issue, they offered to take the screen back and give a full refund. However, after I left an honest review, they changed their mind and refused to fix the issue, even telling me not to call again. Very unprofessional and a waste of money. I would not recommend this place for phone repairs and it's home based business.

- Bek Bek

a month ago

Do not go here. I dropped my iPhone 14 pro off to get the front screen fixed and then it was returned with a large open space at the bottom of the screen. The owner then tried to pass the phone off to me as if nothing was wrong. I asked for him to fix the problem and he said it would be no problem. I was then brought the phone with the cracked original screen that I brought it to him with. The screen was now even more cracked than when I brought it to him and the screen was not even pushed all the way into the phone. He had to take the phone in for a third time. Waste of my time and ended with a phone that was more cracked than I started with!

- broc vargo

a month ago

This has been the absolute WORST experience I’ve ever had with a phone repair, and I feel completely ripped off. First of all, the business listing on Google is extremely misleading. It shows up as a legitimate shop, but when you get there, it’s literally someone’s house. That should’ve been my first clue to turn around, but I decided to give them a chance. Huge mistake. Before I brought my phone in, it worked fine aside from the screen being detached. I could still use the phone perfectly as long as I held the screen in place. All I needed was for the screen to be reattached properly. After this guy “fixed” it, my phone worked for about 10 minutes before it started powering off randomly. Now, it doesn’t even stay on—it just keeps shutting off and says to connect to my Mac for a restore. I tried restoring it, but even that doesn’t work. This issue ONLY started after he touched my phone. To make matters worse, he replaced my original screen with a cheap, low-quality knockoff. It’s flimsy, dim, and completely unresponsive. I paid good money expecting a professional repair, but instead, I’m left with a phone that’s in worse condition than when I brought it in. And now, he’s refusing to take responsibility for the mess he caused or refund my money. If you’re thinking about going here, save yourself the headache and go somewhere reputable. This business is shady, unprofessional, and a complete scam. The guy takes your money, uses garbage parts, and leaves you with a broken phone and no accountability. Avoid this place at all costs!

- Ethan Simon

2 months ago

I just came back from visiting smart tech repair screen on my grandson’s phone, Mr.John was very professional did repair job while waiting for a reasonable price. Strongly recommend to pay a visit. I m sure will go back for repairs. Something that is hard to encounter these days.

- Aleksander Woronko

4 months ago

Fixed my wife's shattered iPhone the same day. The phone looks as good as new now. And all of that a low price. Happy I reached out to Smart Tech for help. Great customer service!

- Pranjal Bora