CPR Cell Phone Repair Palatine | Macbook, Computer, Game Console, iPad Experts

We have visited this shop on a few occasions and have always received fast, efficient help. They offer assistance without an appointment and do not charge for cleaning the port, which is so generous. Rose Marie was exceptionally courteous and helpful. She is a fantastic multi-tasker and is very knowledgeable. I also received assistance from a gentleman there and he was equally helpful and even offered to let me use their phone to call my carrier to resolve the issue. They definitely go above and beyond at this store. I highly recommend them and will continue to use their service as needed.

- R W

Today I went in to get my phone fixed and had the most pleasant experience. Paul was professional, attentive and kind. I was even able to work from this place. How accommodating. I didn’t get much work done because he was done fixing my phone so fast. My severely cracked phone is no longer. Now I can see on my phone again and it looks like new. Worth every penny. I’m so grateful. Paul, you Rock!

- Kathryn Jones

I brought my phone in for repairs, paying $440 for the back screen, front screen, and camera replacement. While the work was done quickly, it was never disclosed to me that they were using non-OEM parts not to worried about that. But, once I got my phone back, it started having ghost touch issues, forcing me to reset it frequently. After just one day, the back screen cracked at the edge. Upon closer inspection, I noticed that the outer edge of the phone had a minor dent from previous damage that should have been fixed before installing the back glass, which caused stress on the back glass, leading to the crack. The phone was never dropped, so this damage clearly happened during the repair process. As soon as the back cracked, the front screen went red and the phone became completely unusable. When I returned exactly one week later, they refused to take any responsibility, stating their warranty only covers non-damage, despite the fact that the damage was due to their faulty installation. Extremely disappointed with the service and lack of accountability. I won't be returning here again.

- Alexander Connolly

I rarely give anything a full five stars but these guys deserve it, they are friendly knowledgeable and seem to legitimately enjoy their work. Whats more they are fair in their dealings, they don't lie about what they are doing and explain everything they do or want to do. Speaking of things that are fair, the prices here are more than fair and consistently beat the per claim deductible on Insurion insurance claims for phones. Plus they warranty their work. I want to specifically call out the staff at this store.The staff here has always been pretty great but the staff that is till around at this point is especially good. They make an effort to remember their customers and seem to legitimately care about them. The woman who works there is extremely enthusiastic about learning the trade and the man is equal enthusiastic about most if not all elements of the job. I honestly can't imagine owning a modern phone today with out this place existing.

- James Kirk

Stopped in to fix whatever was wrong with my phone's charging port and turned out to be just a bunch of buildup. They could've charged me $99 for a new port but they first cleaned out the port for about 5 minutes. Phone was charging like new again. Very fast service. They did not charge me anything and they were all very courteous considering my unique circumstances. If I ever have issues with any electronics again, this store will be the first one I visit. Highly recommend to anyone facing issues with their electronics. Thanks again!

- Matthew Sadowski