MainstreamUSA Inc: Apple Authorized Service Provider

I called to book an appointment for a screen replacement under Apple Care. Brian answered all my questions and explained the process thoroughly. The screen was ordered promptly and an appointment booked within a few days of my call. The repair was completed in the timeframe promised. I didn’t have to contact Apple or fill out endless paperwork. Couldn’t have gone more smoothly.

- Dustin Bigger

Was told to leave them an email on their website about having my iPhone repaired. Filled out form on their website, but never received a response back after a week. Contacted Apple about it, and they sent me a box to have it shipped directly to them.

- JL W

They took care of an AppleCare repair for me. The product was sent to Apple due to the kind of repair needed. Apple did not repair my laptop properly and I contacted MainstreamUSA right away. They had me bring my laptop back to them and went out of their way to provide amazing customer service in order to correct Apple's mistake. I now have a fully functioning laptop and they were also wonderful to accommodate me as I had to drive a distance in order to drop off and pick up my laptop each time. I highly recommend them for their amazing customer service!

- Crystal Tribbett

They were very accommodating for my schedule and fixed it my screen so fast. Their parts also come in pretty fast too. They kept me updated the whole process. It was a very nice experience which is saying a lot since I accidentally broke my screen. It was covered under Apple Care and they were able to pull up and quote me from that pricing. I hope don't break my Mac again but if I do I'm not worried about where to go. Thanks for your awesome service.

- Yatashah Backus

Very efficient, my screen to my MacBook was broken and they had it fixed in a day! Will definitely be using them again if I ever have any more issues.

- Rachel C