
Univercell Computer/Tablet Repair & Cell Phone Sales & Service
+1 847-245-7115
Business Hours
Business Overview
Univercell Computer/Tablet Repair & Cell Phone Sales & Service is a Lake Villa business that offers a variety of services, including computer and cell phone repair. Customers often report positive experiences, but some reviews mention potential issues with the quality of the repair and customer service, especially for the laptop repairs. Overall, the shop seems to be well-regarded by many customers, and offers both repair services and sales of computers and accessories.
Services Offered
Most Recent Reviews
Fixed 2 of my iPhones No disclaimer to how the “aftermarket screen” would affect my phone. $270 each time for an aftermarket screen that I can’t press certain buttons on. Can’t hang up. Phones turn off randomly. Sometimes screen goes black and have to do some weird power up and down method to get the screen back on. Buyer beware! He assumes you know that aftermarket means some functions on your phone may not work after a $270 repair.
- Derek Kaye
First off i thought Long and hard about posting this for view as i am i the the Business of uplifting and supporting. But this experience threw me for a loop. This was my third time giving them my Business the first two times were cracked cell phone screens and this was my son's Mac laptop computer cracked screen. So we got a quote and he told us by Wednesday they should receive the part and in a hour or 2 we could pick it up. Wednesday evening came i called up there talked to someone and asked if my son's laptop was ready, he didnt ask for a name or invoice# which I thought was odd, nothing said and xfer me to I guess the manager or owner, he said it wasnt here yet he did call later a lil before 6 and i said we'd come in the morning. He seemed very annoyed for some reason. As soon as we stepoed foot in no greetong or anything, he said to my son, we list your computer with a glare, my son saud nothing and i stated yout tech left me eith a cliffhangrr said nothing, i didn't know if there was a problem or what to think, he started to get argumentative and i just wsnted my son to look everything over pay and leave. I got home felt disrespected and called to express that ppl are human mihaps happen in life, but when he he heard my voice he cut me off midpoint and started saying the tech said you asked for status on an ipod which was a lie because he even said I called for status on my son's Laptop computer, anyway begore i could express how i felt disredpected and unappreciated he kept over talking me and being loud and very much rude, i guess his culturae does not respect women. I guess I am posting this to let others know whereever you spend your money always feel appreciated and treated with respect otherwise you have choices. In the fiture I will drive a little bit further and pay a bit more and go to the Apple store for service. My $459 was not appreciated there and I will never step foot in there again. Hear theconsume, dont take offense and most definitely never be rude, you lose business that way. Do better especially when no malice was ever displayed from the customer.
- Cynthia James
Absolutely love this place. Fixed my Android phone, fixed my iPhone 13, fixed my virus ridden computer. The services are endless. The owner is sharp and a real class act. They are quick, like, I could wait there in the shop while they fixed my phone screen. The prices are very competitive. And they will do what is needed to fix the issue. For example, the owner covered the cost of a high end phone screen just so he could be sure the issue would be resolved. I've never experienced such generosity from a small business owner, I was floored. I have visited this location many times and I will always go to this shop first. There is nothing they cannot do. Absolutely a 5 star kind of place. Visit this place, you will not need to go elsewhere.
- Seth Jensen
Sal is an amazing small business owner. Very kind and very honest. I honestly cannot recommend him enough. He's been in business for over 12 years and I can definitely see why. Had laptop charging issues and he found a quick easy solution. Amazing customer service and truly an amazing person. If you have any tech issues, I highly suggest reaching out him. 11/10. Thank you so much Sal.
- Kevin Choie
Very impressed! Knowledgeable, great customer service. . My cell phone needed repair so went to a small business instead of a larger cell repair / phone store. Glad I did. They diagnosed the issue and repaired my cell phone in an hour. This place is located near my home and always pass by. This business offers a lot of different services including cell and computer repair, accessories, transfer of VHS to DVD, sell pre owned lap tops etc. check them out, you won’t be disappointed!!!!
- Lynn Dressler