Hi-Tech Phone & Laptop Repairs, Gurnee Mills - Entrance G

As a local real estate professional, I know the importance of a good online review. This is why I intentionally take time to give credit when it's due. Hi-Tech has very good customer service. They repaired my phone quickly for a very reasonable price.

- Bryan Bolk

I had a cracked iPhone XR screen. He has Awesome & fast service! Sent email before he opened on Sunday and he called me when he opened. Got appointment that day at noon and was done 30 minutes later! Fast and affordable - great quality too. Don’t buy your own kit and try it yourself - this is faster and cheaper. I also bought a better iPhone screen protector and good solid case from him that he put on for me. Highly recommend!

- Laura Robinson

Today, February 22, 2020, I had my 6S battery replaced at Hi-Tech in Gurnee Mills. Not only was my battery replaced in 10 minutes, the charging port had lint packed in it. They cleaned it out. What a difference. They did a great job. They wanted to replaced my cracked screen protector but opted out. Perhaps in the future I will have them replace it. I recommend you go see these guys or send someone there to do your phone repairs. Most of the time I fix my own phone but time restraints had me in a crunch. They did say I have a 30 day guarantee with the new battery. Not a genuine apple product so we will have to see. Good job guys!!! I’m happy!

- Finishing Touch Mobile Detailing, Inc

I was able to book my appointment 20 minutes in advance and they fit me in. He lowered the price for me seeing as he was going to have to replace 2 things instead of just my cracked screen. I was in and out within 20 minutes with very good costumer service and a fixed phone! He was more than willing to help my issues :) I will be returning if I need any other issues fixed!!

- Pricilla Mendoza

After seeing the number of reviews (all good) that Hi-Tech Phone Repair has, I gave them a call. Total straightforward quote on my son's cracked screen on his iphone. Teenagers!!! lol. Hearing the quote was half of what I heard calling around, we drove over immediately. Ali fixed my son's phone within 30 minutes. Got some food at the food court. Face ID and Front Camera work like a boss again. :) Super happy with my experience. Now my teenager paying me back for the fix, not so happy. hahaha

- Rebecca Jurs