Business Hours
Business Overview
US REPAIR is a computer and phone repair shop in Chicago that receives mixed reviews. Some customers report quick turnaround times and good service, especially for phone screen repairs, while others experienced delays and poor communication. Customers seem to appreciate the convenience of the shop's hours and availability for emergency repairs.
Services Offered
Most Recent Reviews
I'm leaving this review hoping I can get some kind of response from the business. I dropped off my phone yesterday and was told it would take over 5 hours to replace the battery on my Note20 ultra. I left my email because they said they would email me when my phone was ready. I never received an email and it is now the next day. They don't answer the phone and the location is closed even though it says here it is open and when I went to the store the hours show that they open on Saturdays. I was never told they would close today, Sunday, and possibly Monday for MLK. So now I am without a phone which I urgently need for work. I was hoping there would be more transparency about the service. Please reach out with a response. I'm hoping this can be resolved and finished with a better review. Thanks
- Francisco M Reyes
This place is a LIFE SAVER. My son accidentally broke my phone screen and I need my phone for work. I don’t get off until 5 pm but this place is OPEN UNTIL EIGHT PM! How great is that ! I called a head of time to ensure that the would be able to fix my phone same day and they did. The Gentlemen in the store repaired my screen in 15 mins and the price was very reasonable! The store employees were very kind to my son as well as me. Excellent customer service. Would definitely recommend anyone to come here for phone repair and accessories.
- JayDee Covrz
They’ve had my MacBook for 1.5 months with zero sign of any progress. They don’t respond to texts or calls, they tell you they’ll get back with updates and make dozens of empty promises. This has been a nightmare and I just want my MacBook back
- Waltzon
Had broke my phone screen a day before fix , Screen was half blacked out .. struggled to get out of work in time and made it around the area to find out everywhere was closed after on the page it said places where open… Called up US REPAIR !! The guy quickly answered to give me a fair price came over got it done in 20 - 25 minutes… Honestly recommend this place for emergency 🚨‼️repairs !!!
- Richmond Walton
Best phone repair in the city hands down. 15 minutes, no BS, you have a new phone. If you think you have to get a new phone you're mistaken. I will be coming here to keep my iPhone11 alive as long as I can.
- PsychedelicGuy