Business Hours
Business Overview
New Era Repair is a computer repair business in Chicago, Illinois. Customers consistently report positive experiences with quick and efficient service. The reviews often highlight a staff member named Juan who is praised for his excellent customer service, technical knowledge, and transparent communication.
Services Offered
Most Recent Reviews
I had my screen and battery port repaired here, and I couldn’t be more satisfied with the service. Juan provided exceptional customer service from start to finish. He was professional, friendly, and took the time to explain everything clearly. The repair was quick, fairly priced, and my device is working perfectly again. Highly recommend this place for any repairs!
- Kelly Buffini
Juan is awesome! I brought in my ipad with a pretty badly broken screen that needed some extra precision with the repair and he totally killed it. The communication, customer service and transparency were all wonderful and I would recommend anyone needing repairs to give him a call!!
- Claire Huver
Went in having really no clue what exactly was causing an issue with my laptop. Juan was able to diagnose the problem within minutes and got my laptop back to working like new. Super friendly, personable, and knowledgeable place. Would highly recommend to anyone.
- Evan Cronin
This place is amazing!! Very clear concise and direct with what they can offer and how long it'll take. Juan was spectacular; really patient and kind with showing me what was wrong with my phone and battery and explaining what the repair would entail. 12/10 will come back
- Marco C
I broke my phone screen and did not want to pay $300 for Apple to fix it (my Apple care expired). Juan at New Era was great! I called first thing this morning, scheduled an early afternoon appointment that same day? and was in and out of there in 15 minutes with a phone good as new! His price was WAY less than Apple’s and my phone is in top shape. Highly recommend!
- Peter Salib