Business Hours
Business Overview
DR CELL is a computer and cell phone repair business located in Chicago. Customer experiences are mixed, with some praising the quick service and knowledgeable staff while others report poor workmanship and customer service issues. The business appears to offer various repair services for phones and computers.
Services Offered
Most Recent Reviews
Great experience. Bought Galaxy A13 5G for an incredible cheap price. Even the flip phones I looked at were 4G and 100-110 dollars, but I managed to get the A13 5G for 170 with a free case. This store has great service while other stores on Devan for 220 were offering a 4G A03! Great job! (His cat was also the best!)
- Ibrahim Khan
Did not fix the screen of my phone but still took the whole amount. Did not warrant their 30 day warranty. Not worth the trip
- Gyalwa Latritsang
They took too long to fix when is finished they ask a lot of money, very bad behaviour so rude. Very expensive store on devon. Don’t ever go there and fix. Chose other store guys be careful
- zaw romantic
Used their service as a recommendation of a friend and was hoping they will do well. I got my phone and immediately I saw some workmanship issues with the gluing of the seams that would pose a problem as the phone gets used. Brought up the issue on the spot and the owner started telling me not to worry about it. Low and behold a couple of months later the phone started being unresponsive because of that same issue and called them to see if they can help me out. They immediately told me that they will charge me full price for the screen replacement even though they have not looked at the condition yet. They wanted $40 just to look at it. Once I was fed up with their runarounds, I went across the street west of their location and found a great cell phone repair business. At the new spot, they guaranteed that they will not charge me if they cannot fix it. They looked at it for a day, got it fixed and the seams were correctly fixed. They told me that the problem was the shoddy work at Dr. Cell in gluing the new screen as suspected. I will NEVER go back to Dr. Cell. Most of the area repair shops are so much better and a lot more reliable. Just stay away from this business
- Francis Eleazar
Go here for all your electronic repairs!! They have the best customer service. 5 star place. very knowledgeable and fast service! thank you Dr. Cell.
- Marina B