Business Overview
Broadway Computers is a Chicago-based repair shop with mixed customer experiences. Some customers report issues with communication, delays, and potentially dishonest practices. Others praise the business for its speed, friendly service, and reasonable prices, suggesting some inconsistency in the quality of service.
Services Offered
Most Recent Reviews
I like to use local business when possible but beware of this place. Seems a little scammy…I dropped my computer off on a Saturday and was told they’d call me with a diagnosis. 3 days later…no call. I contacted them and they said they would call me back…2 days later no call so I contact them…they said they’d call me in the morning. No call. I contacted them once more and they said the same thing. I called a 4th time…they hadn’t even inspected my computer. Some people have been changed but luckily I was able to walk in and grab my computer.
- Bernie Moore
Awesome experience - super friendly and quick, and great pricing. I went to get my RAM upgraded in my laptop and I was in and out of there in 15 mins. absolutely will be back here with any other computer work I need done and would HIGHLY recommend!!
- Veronica V.
I took my laptop in to get a new operating system, they kept delaying me, 2 month later i get my laptop but stole parts of my laptop and swapped them for downgrade parts. As if they don't think someone would notice. They changed me 105 and then tried to charge me 80 dollars on pick up. I told him I paid, showing proof The guy was verbally abusive toward me blaming me for the delay when he tells you to come and it's not even ready. I reported to fair trade these guys are crooks, You are going to answer for this, this is a disgusting business practice
- Noah Azoulay
Went there for help with a router power adapter, but the main owner wasn’t there and the person there didn’t really know where everything was. The bulk of the stuff he was looking through also looked used. It would be helpful to train the person who is going to watch the store.
- Jessica Long
I'm a retired resident in this neighborhood. The pandemic took a toll on local businesses around the neighborhood and Broadway Computer repair is one of the local businesses seems joining the debacle brought upon by the pandemic. My apple laptop broke in early October brought it to the shop. . With reasonable price for repair plus the parts, I paid them In advance for my Laptop.Hakeem the Owner/technician, installed newer version of my apple laptop . That's something senior citizen has to remember....we can still trust people in the sunset of our lives...thank you Broadway Computer repair for trustworthy services to our community!!!!!
- Tim tromasina