Business Hours
Business Overview
A&O Group, Inc. is a well-regarded computer repair shop in Aurora, Illinois. Customers report positive experiences with the staff and appreciate the transparent pricing and quick turnaround times. They are frequently recommended for laptop and computer repair.
Services Offered
Most Recent Reviews
Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project until it was done. Highly recommend and I wouldn't even consider a big box repair joint after working with Adrian.
- Scott Johnson
A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!
- Maria Hernandez
I had a black screen issue with my laptop, and Adrian did an excellent job. He identified and fixed the problem quickly, and my laptop was back the very next day. Their customer service was friendly, and I appreciated that he explained to me what was the issue and what was done to fix my laptop. Highly recommend for fast and reliable repairs!
- Sandra Alvarez
They were upfront about pricing and fixed my MacBook quickly! They were informative and I will definitely be going back for any other computer needs I have.
- Tyler Savage
The person is really helpful, but he sold me a cpu/ heat sink without bottom Screws. I do need need those to tie the fan at the back of the motherboard being into IT he should’ve have advised me on that but maybe he forgot… nonetheless he gave me a great deal and I will be okay if helps me out with this matter.
- Aws Al-Shedayfat