Business Hours
Business Overview
Cellphone PC Repair in Algonquin, Illinois is a computer repair business that offers cell phone repair and PC repair. Based on the reviews, customers report that they have received good service. However, a few customers mention the need for improved communication.
Services Offered
Most Recent Reviews
Terrible experience – Dishonest and unprofessional! I came in for a simple battery replacement, but this shop turned it into a much bigger problem. My phone’s screen was working perfectly fine when I dropped it off. However, after the technician removed the screen, it turned green. Instead of admitting that he damaged it, he blamed a “swollen battery”—even though my screen had no issues before. To make things worse, after he broke my screen, he then charged me for a new one—something I never needed in the first place. This is shady business practice at its worst. On top of that, he was rude, refused to take responsibility, and argued with me instead of making things right. If you care about honest service, stay far away from this place! Let’s set the record straight: My screen was in perfect working condition when I dropped off my phone. If a swollen battery was going to cause screen damage, I would have seen signs of it before bringing it in. The reality is, my screen only turned green after your technician removed it. Rather than owning up to the mistake, I was charged extra for a screen replacement I never needed. To make matters worse, the technician made an inappropriate comment, saying, “This isn’t the first time I’ve dealt with someone from Pakistan/India,” as if I was trying to scam you. That kind of remark is not only unprofessional but completely unacceptable. No customer should ever be treated this way. Instead of making things right, the owner has chosen to respond to my review with excuses rather than taking responsibility. That speaks volumes about how this business operates. People deserve to know the truth before trusting this place with their devices.
- Impact Ideas
Laptop was acting up, fan was making noise and instantly went here as they've done good work before. Took about a week to get my laptop back as they tried to fix the original fan before deciding to replace the whole thing. Price wasn't bad for what it was. While I would give it a 5, giving a 4 due to a slight communication (would give 4 and half but can't). Every time I called, they were cordial and nice. The issue was at different points, I was told I would be given a call but never would. Told I'll get a call in two days, no. Called, told I'll get a call before they close; no. Wait a day, call next and told they'll give me a call, don't get one. Last time I called, I'm told that the laptop fan has to be replaced and I'll get it in two days. Granted, during the later calls, was told that the person working on it had an emergency and had to leave, which was fine. It's just I was told I'd get a call, and was just worried something happened when I didn't get one. Regardless, highly recommend this place.
- C0rrupted1
They are wonderful here! Overnight my iPhone randomly stopped working and when I brought it in they explained the issue and were able to replace my screen for a very fair price and quickly. When my phone presented with another problem a couple days later they were able to diagnose and fix it again for me free of charge! I have absolutely zero complaints and my phone has been working as if it’s brand new ever since.
- Avery Swarthout
$100 for a new screen!!!! He did a good job on the install, my issue is when I got home my phone was acting really strange for a while. It did get better but left me with an uneasy feeling especially after I paid so much. When there aren't posted prices you feel like he's charging whatever he can get away with.
- Sarah 55 but feeling 35
I have visited here a few times. The first couple was to fix cracked phone screens which all came back in good condition and I was happy. However, the last time I came here I brought in my computer because I have a hinge broken. The hinge and the back needed to be replaced. They needed to order the part and after waiting for a week they told me they had it so I brought it in. I then got a call saying they got the wrong piece. They had to hold my computer untill the next piece came because they had already taken off the back. I was super understanding and waited for the right piece. Finally my computer was done and I went to pick it up and noticed some kind of liquid under the screen. I showed the guy and he said it was just alcohol and it would go away. It’s been months now and it hasn’t gone away and I recently noticed when trying to listen to something that my speakers sound like they have water in them or they are blown out. I had called about the water in the screen and they said they could try to fix it but it could cause further damage so I didn’t bother. This was before I knew about the speakers but I’m not going to bother fixing it. This place has done good with my phone screens but messed up my computer :(
- Kylie Leonard