E&A 808 Repair

Don’t waste your time talking to this guy. It’s better to just get a new system anyway. He is way overpriced for simple repairs. Tried to setup a meet time with him anyway but never got a call back.

- Mike Evancheck

Brought in an Xbox 1X. When I brought it in the only thing it would do is continually re-boot itself. Eric was amazing! He was friendly, knowledgeable, and customer oriented! He repaired my game system quickly and for a fair price. I will be using E&A 808 Repair in the future, I'll also recommend that if you are having any technical issues that you do the same!

- Tasia Howe

Eric was AWESOME! I brought in an Apple Watch. The screen had cracked and I needed to replace it I googled and called around and to my surprise NO ONE does apple watches besides apple and Best Buy but prices are super high. here at 808 repair prices was very reasonable and it even came with warranty without paying extra! Eric was a great help he kept in contact with me through the process he was honest from day 1!! I went in to change my screen and he went and looked to make sure everything was good and he actually noticed that the battery was really bad (ready to explode kine bad) and good thing he caught that because I was supposed to ask if he could change the battery too and I forgot so I’m glad he got that! And I know that if something doesn’t go right he won’t leave the problem unresolved. He fixes it or replaces it so that you’re not left hanging and he doesn’t charge you extra. He’s Fair not money hungry! Eric was also so patient when it was time to pay.. the person who said they were going to pay for a repair over the phone decided last minute that he didn’t want to pay. Mind you he needed to leave to deal with some family things and he stayed back to help me to make sure I was able to leave with the watch and not have wasted both of our time. Although there was some bossyness going on Eric stayed professional the whole time! I even tried to tip him for helping me and staying back but he didn’t let me. So if anyone asks YES THIS PLACE IS LEGIT ERIC IS FAIR PATIENT AND AWESOME thank you so so much Eric! You’re awesome we’ll be back guaranteeeeee 🤙 -Autumn 💁‍♀️

- Autumn

Upon filing complaint with the Better Business Bureau, there is an ALERT out for his business stating that E&A 808 Repair has not obtained necessary license from Hawaii- Department Commerce and Consumer Affairs. Futhermore, the business is not BBB accredited. -Is not time efficient -Not communicative -Withholds property -No professional boundaries -Charges fees that is not posted onto his website First off, Eric is very unprofessional- Smoking in front of customers, which mind you I have asthma, neglecting to work as he sat in his office chair outside of the place of business on his cellular device. He also DROPPED the console 2 feet onto a glass table due to mishandling it. Secondly, Eric had repeatedly gave me new dates to expect my console to be completed, claiming that he had "not yet got to it". What started as a "sometime next week" turned into a month, still with no exact date for the repair to be completed. Upon requesting for him to return the dissembled DS, since I was moving off island and it was well over 2 weeks now, he told me that he and his family were taking a weekend getaway and was indeed closed that day, a Friday- not a holiday. He made it feel as if my business was an inconvenience for him and for his wallet, since the trip was "pricey". Furthermore, he failed to communicate this with me after I had contacted him via email 4 times prior, all initiated by me. This guy and his business is of no good, I highly advise that if you need your console fixed, you should definitely take it elsewhere. As one, he could defect it further, and two, he will NOT give it back to you within the allotted time frame(s), even if you ask for it back. I am still waiting for my property and he may choose to defect it further.

- Riana Loughlin

There are lots of repair shops around. Finding the right company can be difficult but one company stands out among the rest. Owner Eric is probably the best in the business and you can't go wrong with E&A. Keeping overhead costs low is first and foremost so that a lower price can be passed on to each customer. E&A does exactly that. Their office is located in a large storage unit in Mililani where costs are low. You can't get cheaper overhead. It's that simple. In addition, owner Eric is an expert. Very professional. His prices are the lowest and you can depend on an honest evaluation of your repair. The bottom line is, the guy knows his stuff and he'll do his best to make your repair as painless as possible. Our family highly recommends E&A. Give them a try. Tam and family

- Tam Nguyen