Business Hours
Business Overview
Hardware Guys PC / MAC Computer Store provides computer repair services in Lihue, Hawaii, with a high customer satisfaction rating. They are praised for their quick turnaround times, friendly service, and technical expertise. Many customers highlight their willingness to go above and beyond to solve problems, often offering recommendations and excellent communication.
Services Offered
Most Recent Reviews
If you have a problem, they will find a solution. Very satisfied! They found a weird replacement lithium battery that I couldn’t get shipped. Saved my computer.
- Graham Chelius
Hardware Guys repaired my desktop on a holiday, quickly and with great friendly service. Yesterday, Black Friday, my computer wouldn't start and I have a publication that has to be done right away. Although they didn't answer the phone, they called me as soon as I emailed a plea for help. Greg agreed to look at the computer even though they were closed for maintenance work on the office. He quickly diagnosed the primary problem, corrected it and insured that I will be able to finish my project. While running diagnostics on my computer, 2 tourists brought their laptop in. Greg cordially fixed their problem, and they were happy to have the laptop, plus dining and activity recommendations. They appreciated the aloha spirit. I recommend the Hardware Guys in Lihue for their excellent service and technical skills.
- David & Donna Stewart
I went to the other Mac service place and was highly disappointed with the "we can only help you if you pay the check-in fee" statement. Hardware Guys listened to my problem and stepped through a multi step process to help me right away. Once we were able to get my MacBook to function with a mirrored display, I was able to purchase an external monitor and use my MacBook until a long term solution is achieved. I am extremely happy with the service, kindness and general Aloha I experienced here. Thank you! Drew
- Drew Burch
Fantastic service! Helpful, friendly, honest, and efficient with very fair pricing. My primary laptop crashed and my back-up laptop was on its last breath, so the guys gave me some solid recommendations for replacement laptops, and then transferred all my data to the new one and got it up and running. It was ready even sooner than expected, which was a huge relief, as I need my computer for my business. Will definitely keep coming here for any future needs! Thank you!
- BethAnne K.W.
When we needed help, the Hardware Guys provided us with professional, timely repairs on our PC. The owner and staff are friendly, knowledgeable and efficient. The company follows up with excellent communication and customer service. This top-notch business is a huge asset to Kauai. Thank you, Greg, Crystal and staff for all of your recommendations, service and patience.
- M. King