Business Hours

Monday
8:30AM-5PM
Tuesday
8:30AM-5PM
Wednesday
8:30AM-5PM
Thursday
8:30AM-5PM
Friday
8:30AM-5PM
Saturday
Closed
Sunday
Closed

Business Overview

Pacific Pro-Tech Services is a computer repair shop located in Hilo, Hawaii. Customers generally report positive experiences, highlighting the business's speed, honesty, and reasonable pricing. While some customers have experienced communication issues, most are pleased with the quality of the repairs and the friendliness of the staff.

Services Offered

PC Repair
Mac Repair
Phone Repair
iPhone Repair
iPad Repair
Android Repair
Hard Drive Recovery
Screen Repair
Laptop Repair
Virus Removal
Computer Sales
Network Setup
Remote Support

Most Recent Reviews

10 months ago

I would definitely make this my first stop with any tech issue. They have been a long time sponsor of Giants baseball on KPUA radio. John Miller. Kruk and Kype. David B Fleming. The best announcers in the game

- John Neville

2 years ago

Had good repair done for a very fair price. I asked to be notified asap if my monitor was unrepairable so I could order a new one so I would have a working system when I picked up my desktop. They had my system for two weeks. I called three times to front office person for update and only got: " I'll have the Tech get back to you". No one ever called. When I arrived to receive my computer a man brought out my desktop and said my monitor did not work. I asked him to have the Tech phone me when he came in to answer a question that would help me order a new one that day, no one ever called. I lost another week to work till new monitor was sent. Disappointed.

- Richard Kjarsgaard

2 years ago

I can not say enough about how excellent Pacific Pro Tech is, they are so honest, professional and absolutely fast. I really thought my computer had a virus when it would not boot up. The tech. told me it took him a half an hour to get the diagnostic done. I am too embarrassed to say I waited to take my computer in because I expected it to either be unfixable or would be too expensive to fix. I am happy to say that it took a short time to fix and it is ready to be picked up. Yahoo!!! And the best thing is it cost just $29.00 to fix!! Stoked!!!

- Ida Perez

3 years ago

They work on a lot computers and they get the job done pretty fast. The job they did for me required parts to be shipped in and it was still completed timely. Overall the fix cost lest than my expectation as well. I absolutely recommend.

- Justin Duty

12 years ago

My experience is no less than excellent. The personnel there are friendly, courteous and the tech who serviced my ailing machine knew exactly what was wrong and got the computer up and running better than new. And the fees are not exorbitant either. I will use them again if necessary and will not hesistate to recommend them to others.

- Gerald DeOreo