Business Hours
Business Overview
Mac Made Easy in Hilo appears to specialize in repairing Apple products. Customers often praise the helpfulness and expertise of the staff, with several mentions of specific employees providing excellent service. The reviews suggest a reliable service, though some indicate that it may be slightly more expensive than some local competitors.
Services Offered
Most Recent Reviews
I went to mac made easy today and couldn't figure out why a audio recorder device i use wasn't working with transferring information. Marley gave me a lot of her time, helping me trouble shoot. She was really nice and helpful I ended up buying a different cord after we figured out the issue:) very pleased with the service!
- Corinne Quinajon
Needed assistance that Apple phone support couldn’t provide. They referred me to Mac Made Easy. Been there before, so no brainer. Marley was extraordinarily helpful. Needed diagnostics for issues. I was provided with excellent service.
- David Mangel
First time getting AppleCare battery service for my iPhone. Made 11 AM appointment online, and they were done by 1:05 PM. FYI for anyone doing the same thing, know your Apple ID password, and you may get phone back earlier if it’s low on charge. Lastly, they may remove the screen protector, so have a new one handy. Anyway, battery health 100% and I believe they also cleaned the speaker holes and lightning port, so I’m a happy camper.
- John Kerns
These people are “professionals,” in the best way. I am a LONG-time user of Apple products. Got my first Mac in 1987. I talked to one of their technicians, “Evan.” He obviously knew what he was talking about and neither tried to “sell” me a service nor talk me out of it; he merely gave me the facts and pertinent information regarding an upgrade to my iMac I was on the fence about attempting to do myself. I HAVE had work done by them before—an iPhone screen replacement. A little more expensive than a local competitor, but, like I said, “professionals” … who (not insignificantly) are Apple Certified. You can trust these people. NOTE: I just realized I was logged into Google with an alternative account with a pseudonym for this review. Doesn’t lend itself well to credibility. My real name is Brian Ansorge and I have been living on Hawaii for 24 years. Used to work at KHOP for 3.5. This is a real review and, NO, I am not “shilling.” Just saying, Mac Made Easy is good for Apple product users, experienced or new.
- George Costanza
Amazing service! So far batting 1,000! Fixes my problems every time. The guy goes above and beyond with his help. I come out from Waimea. Wouldn’t go anywhere else.
- Ryder Watson