Brian Hancock Residential & Small Business Computer Services

Brian was quick to get started on my computer issues. I was very impressed with his knowledge and speedy service. I will definitely use him again shall I need him. Thanks a bunch Brian!!!

- kenneth coffia

Brian has been doing work for the City of Kingston for two years. He has been able to help us tighten up our online security, purchase equipment to help the City run smoother and has made many of our processes easier. We appreciate having him do our IT for the City and all of his help.

- City of Kingston

Cannot begin to explain how much I recommend Brian for your IT needs. I run a small business in Rome, and we were consistently having internet/connection issues. I had two other companies come out, and the problems continued. Brian walked in, and diagnosed our issues within an hour. We are now running 100%. He never tries to sell me something I don’t need, and he genuinely cares that his customers have what they need. My staff is now happy, and the company can run daily without headaches. Thank you Brian!!!

- Tyler Wilcon

I found Brian as a result of having problems with an older laptop that I could not fix. I searched locally and discovered his computer support and repair business in Rome, Ga. After talking with him over phone, I knew I had found a hidden Gem in the computer business. I set up an appointment and carried my laptop to him. Unlike most computer repair shops he took time when I brought it in to go through a series of dignostic tests and advised me of the issues and a hard drive failure. He was able to retrieve and save the Data files. His recomendation due to the age of the laptop and windows 7 that it would be money best spent on a new and faster laptop with more memory and harddrive capacity. He researched and found all the best deals for hardware and replacement software programs and customized for my needs. During my return appointment to pick up the new laptop, two external drives and accessories, Brian spent another two hours explaining the new features of windows 11 operating system, and other software. Since using the new laptop for a couple of weeks, Brian has tweaked some of the settings and screens for me by remote control. I cannot express enough how satisfied and pleased I am with the exceptional and friendly service that Brian provided from first call to purchase and follow up. Thank you Brian, Larry LeSueur

- Larry LeSueur

I was referred to Brian by a few of his former clients. I have a Dell laptop with an older hard drive that needed replacing. Brian is very nice and totally knowledgeable about the product, and explained clearly what options I had. He recommended replacing the hard drive rather than replacing the computer, saving me lots of money. I had my laptop back in two days and it runs better than when I bought it in 2014! The whole experience was wonderful.

- Denise Clark