Business Hours
Business Overview
iFixScreens Monroe is a repair shop that focuses on phones, but seems to offer other services as well. Customers report both positive and negative experiences, with issues ranging from quick repairs to perceived overcharging or poor outcomes. The reviews suggest that customer service and pricing can vary.
Services Offered
Most Recent Reviews
Great job quickly! Took my phone in for screen being busted! Got it back from repairs in couple hours and phone performed perfectly after repairs and price and service was good as far as I'm concerned!
- Terrill Albright
Great customer service! I was surprised that they didn’t have my screen in stock. I figured I have one of the most popular devices and screen sizes on the planet, but for an “extra $50” they could get it in today. The price was a little higher than I expected and then tack on another $50, as I needed it same day. Overall, though I’d use them again. I’ve never had to fix a screen before, so I wasn’t expecting/aware the cost would be about $360.
- C Rob
I went in at 11:00 a.m. because my phone stopped charging all together. When I went in I was met by very nice gentleman who asked me to leave my phone with him for a few hours. He said that he would run Diagnostics and that if it needed a new charging port that they could do that and I would get an estimate. Came back a few hours later and he had it charging. He only charged me for Diagnostics and even told me how to prevent this in the future. Great customer service.
- Spencer Seay
If I could give zero stars, I would. Ripped us off for a simple fix and then after picking up the supposedly repaired phone, all of a sudden it does not work at all. Took it back to have them look at it and was told the phone no longer works and is now in pieces. All it needed was a simple and easy repair, then coincidentally after the fact, it's broken. Never had an issue with this phone like the one they created! They rip you off, then create more issues so you take it back. Would never recommend them to anyone, ever. Shoddy business and scam artists! Rude employees as well. I should have trusted the customer in front of us that was also complaining about their service, but I gave them the benefit of the doubt. Terrible place, do not take your phone here. I should have done more research before PAYING them to basically break the phone!
- Kim W
I recently had my phone repaired here and I’m very pleased with the service! Ruby was very professional, knowledgeable, and quick. She diagnosed the issue accurately and explained the repair process clearly. My phone was fixed within a short time
- B Rehana