Business Hours
Business Overview
Geek Squad in Canton, GA, offers tech support and repair services, primarily for computers and some other devices, but experiences are mixed. Some customers report positive experiences with specific employees and quick service, while others had issues with appointments, repairs, and fees. The reviews suggest some customers may have encountered difficulties with services and pricing.
Services Offered
Most Recent Reviews
Overall awful. I had an issue with a Microsoft Surface, where I was not able to switch from one user profile to the other. When I dropped it off, I was convinced to pay the yearly membership fee of $180 because otherwise I'd have to pay $200+ for a diagnostic and Operating System work. I asked the tech if I would have to pay the diagnostic and Operating System work fees if they were unable to fix the computer and he said "No, but I'm 90% confident we'll be able to fix this.", so I signed up for the membership. 4 days later, they call to inform me that they could not complete the repair, and I'm out the $179. If 0 stars was an option, that's what the rating would be.
- James Praino
I am very irritated because I had an appointment for an installation of a dash cam schedule at 9:00 a.m. I had phone reminders for this morning's appointment. It's now 9:40. I've been here almost an hour and not a soul is able to provide any help. Their 1-800 support line tried to connect me with another line. They automatically disconnected the call, saying I was outside the normal business hours (which should have started at 8:00 a.m. Central Time). It is 9:30 Eastern which is well past that start time!
- Debra Brazell
Highly recommend geek squad in Canton, Ga for all of your tech service needs, their manager Jessie went above and beyond to make sure my repair needs were met on my iPhone.
- Wade Duncan
Ian did an excellent job with my truck amp and subwoofer. It sounds terrific. He's very friendly, down to earth and knowledge. It was a breath of fresh air. I highly recommend the car audio installation center at the BestBuy in Canton, GA.
- Drew Burdette
Had an issue with my HP computer I just bought a couple months ago. Alex helped me. Canton, Ga store. Came back from vacation and it would not charge. I had the same problem with a Toshiba laptop I had. No so fortunate with this one. It was internal with the laptop. Thankfully, it was still covered by the warranty and I received a new laptop. No problems, no issues. Within about 15 mins I was walking out the door with a new laptop. Thank you Geek Squad and Best Buy for the no hassle service. 👏🏼
- Mikey 2670MK