ZnetCPR - Mobile phone and Computer Repairs Austell GA

I gave this place a try because I saw all of the great reviews, but I did not have a great experience. I arrived at this location and spoke with a guy. I asked him to fix my charger port on my phone. I told him the port was loose and wouldn't hold a charge. He questioned me in a cynical manner and repeatedly asked me if I was sure if that was the issue. By this point, he attached his charger to my phone. So, I said "can you not tell that the charger port is loose?". He agreed that it was loose. I was confused and annoyed at this point. He insisted that I needed to fix my screen as well. It had a crack on it, but I assured him that everything was okay with the screen. I wanted to focus on the charger port. He told me the cost and said he would fix it within 2 hrs. He reached out to me 4 hrs. later to tell me that he didn't fix my charger port, but that he needed to fix my screen. I was upset and declined his offer. He had already wasted my time and lied to me. I guess he thought if he had my phone that I would go along with whatever he recommended. I wanted to get my phone, and I confirmed his closing time. I arrived 30 mins. before he said he would close, but the door was locked. I called his number and did not receive a response. I came back to the building the following day during his business hours, and the business was still closed. I called him a few times. He finally called me around 11:30am and told me I could get my phone. When I arrived, he didn't explain himself or apologize. He was very smug and said something like, "yeah here you go". I was very disappointed. I was willing to pay for the service, and he fumbled the bag and wasted my time. I took my phone to another location and found out that several screws were removed from my phone. Now, I have to address more than one issue with my phone. I hope future customers have a better experience, but I won't be returning!

- S S

Called before I came only to get there and the door locked and he stopped answering the phone. Poor business practices

- Jana Aston

The experience that I had was very pleasant. He charged less than what was quoted. Not only that, very friendly atmosphere . I recommend for all your computer repairs go to Znet cell phone repair and let Archie get you right.

- Joe Webb

Awesome! The men that work there are nice, helped me out and have good prices. Got my computer done in the timely manner that I requested. Just call and make sure they are there because hours might have changed. I will be back!!!

- Paul Lewis

I have been using ZNET cell phone and Computer Repairs for several years, and I have also referred the store to many of my friends as well. Honestly speaking, if ZNET can’t fix it, then no one can. Very friendly staff with quality service at a reasonable price. I highly recommend them!

- WiseWay Seller