Tech Pro Repair

Thank you for your help reviving my Desktop Mac! I am so grateful you were able to replace my hard drive. Same day service & helped me in a pinch. Thanks again!

- Debra LaRue

Needed to have some micro soldering work done and got quotes from other providers. I had even set an appointment with another provider when they bailed on me. I walked in and 5 minutes later I walked out with a smile. Not only had they done the work that I've been looking for but also for much cheaper than I was quoted. Highly recommend

- James (James)

Not too many tech professionals would take on a project to basically improve on someone else’s prior mediocre work. But Paul/Tech Pro Repair did exactly that, and was the consummate, detail-oriented, punctual, reasonably-priced Tech Pro(sessional). I initially contacted 3 different vendors and sent them the same, exact job needs: 1 replacement camera, 1 new install camera (preferably with Power-over-Ethernet, to minimize the wires across my attic), an upgrade on my 8-channel analog DVR to a 16-channel hybrid version (to allow for the analog and digital cameras seamlessly functioning on the same system), and fixing a former installer’s work in mounting a monitor that ended up being less than expected and an annoyance. Paul was the first and most reasonable of those that responded. Paul and I set on 1 of the proposed quotes, and set a date within days. He said he’d come at 9am. He came at 9:01 am. He estimated a 3-5 hour job. It easily could’ve been a 3 hour job (or shorter), but Paul is a perfectionist, took the time to answer all my curious and annoying questions, explaining why things were happening as they were happening, and then went beyond each specific job to make the wiring, set-up, and all the associated set-ups even better than they were when someone else tried doing the job before. He fixed the wire pasta jungles that I had at several places in my house, zip-tying and organizing it all, unscrewing and re-screwing in-wall cabling, power sources, and overall flow of the hardware, accessories, and software. He really did leave each area he worked on better, more organized, and fixed little things that were annoying us for months or years. And he did not take any break at all in the 4 hours, and didn't even accept a bottle of water because he was focused on completing the best job possible. In addition to all the hardware and accessories that we agreed to, Paul came prepared with all kinds of supplies, connectors, power cords, HDMI cables, and the like that we unexpectedly needed. He never made it awkward when some of these had to be used because we didn’t have any at home, and since these were not part of the original job and quote. I’ve worked with other “experts” who end up having to pause the job just to get missing supplies that they probably should have always had. Not Paul/Tech Pro Repair. Paul troubleshot an annoying Power-over-Ethernet lack of connection, noting that a misgrounded power cord that we had always used was the source of the issue. He explained why he had to log into the phone app first, and then showed me when he deleted the entire login, so that I could be the primary camera accessor and “sharer”. It was a complete collaboration the entire 4 hours. And a truly pleasant experience. When it came to payment, there were no surprises, even though Paul certainly could have penny-pinched for all the extra supplies and time he had to invest in the original job, and the extended work he sensed I truly wanted and needed help with. It’s not often you find an honest, literal Tech Pro that is focused on the quality, expediency, and look of the job at hand, while doing so with a speed and skill that is becoming way-too-rare these days. Paul’s been in the business for 15+ years and it shows. He also has a storefront that collaborates with the video camera side of the business, and I’m so glad for that. He is a true professional that I have no reservations whatsoever in recommending to anyone for any tech-related work that Paul knows how to do. And if he doesn't do something, he'll tell you. I’m certain you will love his work, his professionalism, his reasonable pricing, and his partnership on the work you need (and probably the work you’re too afraid to also ask about).

- Edwing Medina

I call this establishment just to ask about a website to download on my computer the guy who answered the phone didn't even listen to all I was asking about before he quickly dismissed the conversation then hang up. Would definitely not recommend them

- Nickiesha Gordon

Fast and friendly service here. My laptop power port went bad, and they were able to expedite a new one and install it quickly. I was able to pick it up in 2 days. Fair price and quality work. I will use them again for any computer-related issues.

- Wesley Bright