Staples

As retail manager for many years in the industry the customer service level is above any office depot by miles. Special thank you Jose the Store Manager, Chris the Assistant Manager, Medellin the Print Marketing Supervisor for the incredible customer service level and to the awesome staff at the store like Pat working with company for 30 years, Faith, & Celeste in the copy print department. Thank you so much for everything you folks are a 5star team.

- Joe Berrios

Do not recommend it. Very rude and waisted my trip. Go to UPS Store across the street instead. It is so much cheaper! I called ahead and followed managers directions over the phone and when I got to the store to print, I was told I was not allowed to print with my own paper on her machine. She was very rude and assumed I didn’t follow directions. Not returning to this Staples again. UPS store staff was amazing! They do the work for you and cost almost half what I would’ve paid at Staples! A blessing in disguise

- Magdamaris Merle

I purchased several items for my office and during check out, Jose the store manager intervened timely and through his cashier, gave me store discounts using the app, that I wasn't aware I could use at that visit. He is a great manager since he is on the top of his staff making sure they do their job.

- Gerardo Rojas

Fantastic experience! The staff is friendly, knowledgeable, and always ready to help. The store opens promptly, and the service is exceptional when comparing products. Highly recommend!

- Ernesta

Will not be returning to this location, for some reason the employees could not fathom that I wanted to return something from Amazon and purchase something from their store. I was well aware that there were two different lines and I was standing in the appropriate line for what I wanted to complete which was an Amazon return. It was my intention once my return was complete to go to the register and purchase the ink that I was holding, but for some reason, no one could seem to understand this, I was asked by no less than three employees if I was standing in the right line. The Amazon return line was horribly long, which is typical and the woman in front of the line had a screaming child and three other children wandering about the store unsupervised who she was continually yelling at to come back to where she was. Once my return was complete and I went to check out I had to wait for someone to come to the register because they did not have a cashier there. I was given some sort of coupon when I completed my return the person checking me out, said that I had to download the Staples app and become a member to use it, which I did not want to bother with. They rang me up. I went to pay my card was declined. At this point I decided that it was not worth the hassle. I had already been in the store entirely too long and left without my purchase. Upon calling my bank, it seems that there was an issue with the computer systems at Staples and not my bank debit card.

- Angela Hudson