Business Hours
Business Overview
Staples in St. Augustine appears to be a place to go for printing and office supplies, and is recognized for having good customer service. Some reviews mention issues with staffing, especially on weekends, but the print and computer tech departments are noted as being good. Many reviews highlight positive experiences with an employee named Erika.
Services Offered
Most Recent Reviews
I went to the store on US1 to do a "Happy Return" for my mother. I had no idea what that was or what was needed. Thankfully, Erika, Print & Marketing Supervisor, came to the rescue. She assisted me with printing out the label (I learned those returns typically have a QR code) and sending it off. It may seem small, but she was the ONLY person that even acknowledged my existence in that department. Then, she went the extra mile to ensure my package was handled properly. When dealing with the public, great customer service goes a long way, and she definitely deserves to be recognized for it! Thanks again Erika...YOU ROCK!!
- Josette Esau
Just one of the best experiences I have had with a service center. We needed to finish a science fair poster for my son's project. We were on a short time table, and neither my wife or I were very familiar with large scale printing or scaling. Erica in the print center was able to provide great advice on my project, helped me get everything formatted correctly and simply provided exceptional customer service. Thank you so much.
- Matthew Jones
The main Store on US1 badly needed more staff. There were two lines waiting to check out, and only one man to help them. I had a question in the back but there was no one in the store to ask questions, only to check out. I gave up and asked the 1 person in the print shop to take my payment, which she gladly did. That department is always helpful! As I left, a manager had finally come out to help with the two very long lines, after being needed for 30 minutes.. It’s a good store ( print & computer tech are notably great), but they just need more people on Sundays.
- Nancy Hamilton
Went in earlier this week with a hope and a dream and Erika got me right. She worked on my project on the spot and gave me above all expectations customer service. She worked my chat gpt blurred image and changes to make a great product.
- Jeremy Newsome
Staples has been supplying me with all my office needs for 20 years and the St Augustine branch has been so helpful and courteous toward me and my family.
- Mary Edwards