Techy Sarasota - Repair/Sell/Buy

Update: February 2025: Following my initial experience, I was contacted by Gabriel from Techy, who was incredibly professional and proactive in resolving the issue. He informed me that the owner is no longer involved in operations and that Corporate has stepped in. As a result, he is issuing a full refund. While my initial experience was disappointing, I appreciate Gabriel’s professionalism and the steps taken to rectify the situation. ——————————————————————— ——————————————————————— I have been attempting to receive service for my laptop from this business (which offers a lifetime warranty on all parts and services) for over a month now. My experience has been incredibly frustrating, unprofessional, and unethical. I initially had my touchscreen and battery replaced. Techy, informed me the job was complete but upon receiving my laptop, the battery issue remained unresolved, and moreover, two new issues had arisen: the camera no longer works, and the laptop won’t auto-sleep when closed. I returned to the store to leave my computer once again for the original issue to be rectified and to fix the new damages. Gabriel assured me that the laptop would be shipped to me since I was traveling for work and even though I had previously been told it would be fixed before I left, it wasn’t ready. Now, I have traveled and returned, a week has passed, and not only did I never receive my computer, the company has been skirting my repeated attempts to contact them for some sort of update. I’ve called numerous times and left multiple voicemails, as has a friend of mine, suspecting the store was screening calls from my number specifically. None of our calls have been answered or returned. I travel again in two days and urgently need my laptop for work. This lack of follow-up is unacceptable. Even though I paid for the work done, which did not resolve my issues, the store is now seemingly holding my property from me and is completely unresponsive. Hence I am writing on the platform, hoping to get some sort of response. At this point, I want my laptop shipped to me immediately and a full refund for the time and energy wasted on this ordeal. I request that the manager or owner contact me as soon as possible to rectify this situation. My next step is to contact the Better Business Bureau and an investigative journalist to shed light on the way this business operates, to spare others my same pain and loss.

- Kathryn Slezak

Great service!!! Gabriel gave us quick and amazing service for my daughters iPad! Kay was also amazing! Plus we got a cute case! Highly recommend!

- Nicole Trueblood

I am beyond impressed with the service at Techy! They quickly fixed my computer and performed a thorough virus cleanup. The entire process was incredibly fast, and the results were outstanding. The team is professional, knowledgeable, and truly the best in the business. I highly recommend Techy for any tech-related issues. Excellent service all around!

- Juan Diego Urdaneta

Took my phone in to get my screen replaced and they did a great job! My phone was fixed quickly and they even went the extra mile to check my charger port to clean out any debris stuck in it without me even asking. They were very kind, efficient, and had great communication. Would definitely recommend.

- Popping Champaign Photography

⭐⭐⭐⭐⭐ I recently visited Techy Store, and I am absolutely thrilled with my experience! From the moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store is well-organized, making it easy to find exactly what I was looking for. My smash iPad was fixed between a few hours! Overall, Techy Store exceeded my expectations with their exceptional customer service, vast product range, and inviting atmosphere. I highly recommend this store to anyone in search of quality tech products and a top-notch shopping experience. I’ll definitely be returning for all my future tech needs!

- Jose Arriagada