Staples

Christina was extremely helpful and literally performed every function of our shopping experience - searching the storeroom, wheeling out the merchandise, and checking us out at the front of the store (the only cashier). Even with a long line of customers, she was patient, efficient and friendly. Despite the lack of help from management, she excelled! Job well done!

- Donald Hilderbrand

I came in to print something off of my phone. It was the first time I'd ever done it, so I wasn't so sure on what to do. There was a short, heavy woman with a sling who was talking to a young man (who appeared to be working on certain tasks she was giving him). He then moved to the amazon returns to take care of the line there. She didn't look like she was busy so I asked if she could help me. Before I could answer, she snapped, stating "The copy center lady is in the restroom, she'll be out shortly." I had asked why she couldn't leave the registers to help me, and she just said "that's the rules". When I questioned why, she shouted so loud the store echoed "MA'AM, I AM NOT ALLOWED TO LEAVE THE REGISTERS BECAUSE PEOPLE CAN STEAL IF IM NOT WATCHING THE REGISTERS. I CAN GET FIRED FOR LEAVING THE REGISTERS UNATTENDED. THATS THE RULES." While I understand her point, the way she spoke to me was unacceptable. Not only that, but the second the boy came back, she just walked away. Talk about useless. The other copy center lady was tall and blonde, and she was very helpful, her name was Michelle. Absolutely will not be talked to again like that.

- Valrie Faralei

Store is convenient and well stocked. Staff helpful too. Enjoy working with Debbie in the print dept.! She’s helpful and friendly. Thank you for always having supplies I need.

- Janelle Walkley

Very helpful with my recent purchase. Even told me they would price match any competitor. I used my Staples rewards to a get a better price.

- Roger Kaufman

I’ve never felt so upset with the customer service and pricing that was dished out with an attitude. All I wanted was to have the employee named Debra to cut down the middle paper thin boarder stickers and cut on construction paper. She told me this was a drop off and that she would call me when it’s done. I never received a call so I came back the next day which is today to be charged $6 for this cut! Which is more than I paid for the construction paper itself. It’s not a huge amount of $$$ about the price but the huge persona that I recieved from the minute I headed towards Debra was extremely wrong and no where near consumer friendly. I felt like a burden in this store asking for a service that I’m paying for.

- Malushua Griffith