Business Hours
Business Overview
Geek Squad in Sarasota, FL, appears to provide tech support and repair services, but customer experiences vary significantly. Some customers report negative experiences with long wait times, ineffective service, and issues with warranty support. Others have had positive experiences with specific technicians, particularly for setup services.
Services Offered
Most Recent Reviews
Where is the zero rating! Geek squad is an absolute joke corporate rip-off.... You people are terrible do not stand behind your warranties and I wasted money on you. I'm never going to do it again and I'm going to create a blog period and blast you on the internet.
- Doctordetail Windowtint (Jc)
What a joke!!!. Hired them, paid once to send a guy out to make sure outlet was working (husband already checked) sent another guy *and another fee* to do a diagnostic, he didn't have the right tools. 3 weeks later, he's supposed to come back. He was a no call no-show. Almost $300 for NOTHING. Hired an IT guy, fixed in 3 days. Geek Squad is a joke!! Calling center where you can't even understand their English, a BIGGER JOKE. Negative zero on reviews. They suck
- Kelly Marino
Absolute waste of money, and terrible customer service. I have to wait days for an appointment only for them to tell me I need a technician and the earliest they can get one out is almost a month away. My business should not be effected by their false promises when I signed up for geek squad. Typical corporate treatment -UPDATE- Technician finally came out to my business, accomplished nothing, and my problem remains unresolved
- Brothers Outdoors
Carl at Best Buy University Town Center Sarasota was fantastic. I had a five month old Canon Pixma printer that kept feeding 10-20 sheets to print a single page and he offered a new one. New one works great. Won’t buy electronics anywhere else. Carl was great!
- Joe Montgomery
I bought a Sony 65”tv and had Geek Squad deliver and set it up. In addition I had purchased at Sonos a sound bar, sub woofer and two rear speakers for a surround sound system. Geek Squad set it ALL up perfectly. That included balancing the whole system per Sonos specs. Great job by the Geek Squad.
- Barry Messer