CPR Cell Phone Repair Santa Rosa Beach

The BEST! Side button on my daughter's iPhone was stuck in, and therefore inoperable. We dropped by without an appointment, and Matt helped us right away. Initial evaluation, and attempt to just clean it did not work, but he gave us the option of a temporary work around while we decided if that was enough, or whether we wanted to go ahead and have it fixed. We were not charged for that (amazing!), and we now had a working phone! We recently decided to have the side button repaired - it's only a few months old, and decided it should be fully functioning. Once again dropped by without an appointment. Matt remembered us, and said we could leave it with him that day. Within an hour he texted to let us know it was fixed - ended up being a simple repair, and only cost us $40. I cannot recommend CPR Cell Phone Repair, and Matt, enough. So impressed with the level of expertise and customer service. I will absolutely use their services for any future needs!

- Colleen Delemarre

Customer service is fantastic, they have a wide variety of stuff to buy, and they are very helpful. However the protection products they provide are basically a scam. I purchased a $60 screen protector about a month ago, and it is quite obvious that the screen protector broke and my phone screen below it also broke, meaning that obviously the screen protector failed to do its job which I had paid for. I also purchased a 60.00 phone case the same time I purchased that screen protector. And somehow neither the warranty on the phone case or the warranty on the screen protector are going to replace the screen on my phone. Instead I get quoted $400 to replace this phone screen. Once again, the associates are doing their job and are very friendly. But the rules they are told to follow are very unjust.

- Daniel Lechner

Prior to leaving for vacation, my phone was in the shop for repairs. I got my phone back at the last minute prior to leaving for vacation. Unfortunately, it was malfunctioning to the point that it was not usable…it was in much worse shape than when I dropped it off at the shop near home. I was faced with not having a functional phone while away from my family for the week. Once we were close to our vacation destination, I located CPR Cell Phone Repair in Santa Rosa, FL. I was able to easily schedule an appointment for that day through the website. Upon my arrival, the staff immediately evaluated my phone, and the repairs were complete within a few hours. The fee was reasonable, and the staff (Matt) was so helpful and kind. Clearly, the technician in back also knew what he was doing! CPR Cell Phone Repair definitely helped me to have a great (and worry-free) vacation. Thank you so much! I definitely recommend this business.

- Sassy Utsey

Over a month ago I dropped off a SONY camera, the only damage to it was the sd card reader which is why I took it to get fixed. After a month of nobody calling me, not one time, and I reached out multiple times getting the run around that "they are working on it".. I finally call again, and they tell me they pretty much have it in worse condition. They messed up the screen connector and it doesn't even turn on now. This is a $600 camera... So when I go pick it up, not even an apology it was "we aren't going to charge you because it took so long".. NO you are not charging me because you further broke the camera to where it doesn't even work and lied about it for a month, and aside from if they really were working on it the whole time or if they had been broke it, nobody reached out to me not ONCE to give me an update about anything. Overall its a 0/10 the fact nobody could even apologize for messing up the camera and not fixing it.. and then have the nerve to say they think I should buy a new camera??? You guys can buy me a new $600 camera! THANK YOU FOR NOTHING :)

- Loren Fabian

I went in to get my phone fixed after it had water damage. All they said was that it needed a new screen. I said "If it will fix it, go for it" they confidently replied that it would. After they put on the new screen it worked great, but for only 3 hours. I requested a refund, and they have yet to get back to me.

- Samuel Albertsen