Business Hours
Business Overview
Geek Squad in Sanford, Florida, receives mixed reviews, with experiences varying widely. Some customers report difficulties scheduling appointments or receiving adequate service from staff. Others express satisfaction with specific employees and successful repairs.
Services Offered
Most Recent Reviews
I purchased a copy of WEBROOT for internet protection, After attempting to install it I saw where I accidently misspelled my email and added a letter by mistake. I called Webroot and after a tremendous round of automated systems I was connected with someone in India that could not help me or even speak English. I went back to the store and discovered there was nothing they could do per the Geek Squad and the sales department where I bought the item. I will never go back to Best buy again for anything!
- Michael Gruenewald
It took 40 min trying to schedule the appointment. The person assisting me was so disconnected and poorly trained. At the end I gave up, no way am I going for the geek squad and run in to problems later.
- Ram
Called store for appt, they verified my phone , made me appt, then ran me all the way over there, after waiting in line 10 min after appt, a very rude heavy set man with glasses told me they don’t have battery in stock ?? Then tried to accuse me not talking to them on the phone when clearly I did!! NEVER AGAIN , everyone in line was complaining about him
- susan roberts
I had my laptop give me issues yesterday, and the Geek Squad helped me out. Jasmine helped me along with the process, and was professional and nice to me. Highly recommend the Geek Squad for any help with one's computer.
- Caleb Shirey
We had an issue with my grandpa's new Lively phone that had everyone stumped. Brought it to Dylan at the Geek Squad and he was so helpful! He had it fixed with ease and even helped put on a new screen protector for him. Can't recommend Dylan any more.
- Leslie Briggle