Business Hours
Business Overview
Geek Squad at this Best Buy location provides tech support and repair services for various devices. Customers report both positive and negative experiences, with some praising the staff's helpfulness and efficiency, while others express frustration with the quality of service and repair capabilities. Some customers have found the service to be unhelpful or even misleading, particularly regarding device repairs.
Services Offered
Most Recent Reviews
The lady and gentleman who installed my TV wall mount were punctual, very good people, swift, with the right tools and did a great job installing the TV on the wall. They also brought a blanket to keep the area clean, which the did. I highly recommend them and the Geek Squad for these type services. Great job, thank you guys!!
- M. Biggs
Their team is really helpful, friendly, and professional. I had a RAM upgrade installed and they installed it quickly for me. As it turned out, the upgrade was a poor choice on my part so I brought my computer back the next day to have the old RAM installed. They were very helpful and attentive, and got my old RAM installed within a few hours. Shout out to Nat, Jamar, Gaby, Emily, and Kaden who all helped me at different times in the process and clearly remembered me as I came in and out. Great place
- Michael Lozano
Not seeing the benefits of the Total Tech Support. I have been on the phone with them over 6 hours today trying to fix my email on my new HP Envy Laptop. They finally were able to get my email messages, but some of the messages are in code. Tried Tech Support again. Person came on my system for about an hour. Then just signed off with no explanation.
- Ron Kunkel
Stay away from this place is a waste of time. I broke the screen of my Microsoft Surface, when I called to make the appointment I gave the model and the issue. They made me go to the store for nothing, they did not even open it and told me that MS surface computer’s screens can not be replaced and I had to purchase an new computer! Not true at all. I went to a local pc repair store and they replaced the screen successfully and its working perfectly! Geek Squad/best buy are in the business to sell computers not to repair them!
- Andrea Coach
This is my go to Best Buy location whenever I need an Apple Authorized Service Provider. (More often than I would like to admit) I believe the man that helped me was named Phil? He was extremely informative, concise, & easy going. Don’t go to the Apple Store ever again, trust me. Just get apple care+ on your device and if anything ever happens to it come HERE.
- Max Louis