uBreakiFix - Phone and Computer Repair

My phone broke and I was concerned that uBreakIFix might not fix it fast enough. However they fixed it very fast and I was extremely pleased. I would recommend just walking right into their store. When I filled out the online claim at Assurion their form told me that the first available appt was not for several days. However by just walking in the store I found that they were not them happy to help immediately (still under the Assurion claim with zero deductible). I would highly recommend ubreakifix.

- Gary Sinard

I took myS24 in with a broken screen (small cracked area at very top edge of screen) the case was "slightly dented ", the girl mentioned the dented, I asked that she showed the dented to technician to verify he could fix, answered yes. When I came back to pick up, the whole screen was fractured and phone didn't work at all. (Worked fine when I brought it in). Wasn't charged. Took phone to Verizon store, after 4 to 5hrs, technician said, in order to retain all info, would have to make my phone work. Went back to U break, and they did what was called a "Frankenstein " ("attached", new screen asto enable firing up phone to download to new phone, then charged me for that, when they created the need for that. Had they not have Destroyed the screen completely, i could have traded it in and not been out the whole expense of a new phone.

- Fred Hartzell

I had an issue accessing my computer on Wednesday and after spending hours on the phone with Dell having no success gaining access, it was recommended to come to uBreakiFix. The technician at the store was fantastic, he felt sure he knew the issue and was able to assist me in gaining access to my computer within 10 min. I highly recommend this store.

- Melissa Brewer

Ubreakifix literally is the worst experience in technical support I have ever had. I called in about a Pixel 2 battery replacement, (because apparently ubreakifix is the only place that can work on pixel phones), and the person SUPPOSEDLY special ordered the part, however calling back 3 days later, turns out there was no order. Finally I put in another order for the part, didn’t come for a week and a half, and I gave up and bought a new iPhone SE from Best Buy. If your time is valuable and you don’t want to be given the runaround, avoid this place at all costs. I never write reviews but the service here was so terrible I felt the need to forewarn the public 🙄

- Benjamin Uitzetter

Really crappy experience with this store. We set this location to repair my cracked screen. I headed there after work and was in the store around 5:20(they close at 7). One gentleman was the only one helping customers and we were third in line. We waited patiently as he helped each customer. When it was my turn I explained we need a repair and he said it would take 3 hours to do the repair and I would have to come when that is able. The repair order literally says anytime when store is open. Why say ANYTIME if you have to have something 3 hours before the store closes. This makes any traditional 9-5 employees schedule useless to come during the week.

- Ernest Bethel