uBreakiFix - Phone and Computer Repair

Thanks to Eddy, Phil, Nick, and Larry for their awesome expertise in diagnosing my iPhone and fixing it. I can't be happier with the quality service I was given. Never had a screen protector on my phone that was liquid? Cool! I'll be coming back and recommending this spot to all my friends and family. Thank you all for the great work. I'd be lost without you guys.

- Carlos Marin (Uncle Larry's Smoke Shop)

Review for Outstanding Customer Service at uBreakiFix I recently visited the Pembroke Pines uBreakiFix store, and I had an excellent experience thanks to Austin. From the moment I walked in, they were friendly, professional, and genuinely eager to help. They took the time to listen to my concerns, explained everything clearly, and provided honest recommendations without any pressure. Not only was the service efficient, but Austin also went above and beyond to ensure I was satisfied with the repair process. Their patience and attention to detail made a stressful situation much easier. It’s rare to find such quality customer service these days, and I truly appreciate their dedication. If you need a reliable repair with top-notch service, I highly recommend this location—ask for Austin if you can! Thank you again for the great experience.

- Valerie Vaval

Paid $500 for a MacBook that had internal screen issues. Took 2 months to repair when initial timeline was as 2 weeks. Same issue reoccurs a couple of months later and company denies the repair stating they do not cover physical damage. There was no physical damage. They state that it is very minuscule I kept asking them to show me the area damaged but they could not truly identify the area. The pictures below demonstrates the area in which they say the physical damage was. Then they offered to repair to at lower cost. $400. So they want me to pay $900 for the same problem I had when I first came in and the service reps finally response was “sounds good” when I told him I would give my online feedback. 1000% disappointed. Zero trust in this company. It’s unfortunate that they take zero responsibility and blame the customers for everything even after paying a hefty cost.

- O Andreu

I had been dealing with a broken screen and charging port issues, and wanted a cheap quick solution. This location was perfect for my issues and Austin was efficient and timely with fixing my phone. He diagnosed the phone in front of me, and allowed me to pay then and there. Austin’s customer service was amazing. My phone was fixed in under an hour and has been working as good as new since. I highly recommend this place!

- Marcus Ramos

Austin was very patient and well mannered. Very classy gentleman who looks for a solution to each challenge on the repair of my phone. Most of all he transferred the datas to my new cell phone as a courtesy to a customer. I appreciate his service. We need more employees like Austin. I wish him best of luck on his journey in this profession. Thanks a lot Austin.

- Marcelle Chery