4G Data

I have used 4G several times and have never been let down. They have successfully maintained and recovered my computers, including restoring a highly used and depended upon older computer that crashed. I was back up and running within hours. The people are exceptional. When working in my house running wires and expanding a security network they completed the work professionally from planning through cleanup. The trend is to go above and beyond my expectations which is rare these days.

- Judd Trayling

I own a 4 yr old Sony Laptop with specialty software critical for my work. Last computer repair store wanted $60 for me to drop off, took 3 days and had minimal results (told me to buy new). On a recommendation, I called 4G Data, explained my issues of shutting down / slow connection / etc., I thought maybe it needed to be wiped clean or time to buy new....they said to bring it in and they would evaluate it. Dropped it off at 6:30pm on Tues, phoned by 4G on Wed am with options first to clone, clean up and go from there versus major changes or buying new. They fixed it at minimal cost and ready to go for pickup on Thursday. It runs fast and I saved money & time. They were very professional and efficient (follow-up phone call next day). For the computer illiterate like me its great to have someone I could trust handle my problem and fix it with genuine concern. Highly recommend.

- Dawn Mercer

We've been using 4G for several years now and service has been impeccable. Timely, knowledgeable and communicate well with us in regards to all aspects of our business. I see a lot of negative reviews on here and believe they are false and fake reviews. If something wasn't correct they promptly fixed it. I've been in the IT field for 20 years and would recommend 4G to small to medium business.

- Clark Caldwell

Brought our computer in because it would not start up. Charged diagnostic fee of $49 but told that money would go toward the repair. 4G called and stated computer started up fine for them. Picked up computer and took home, and the computer would not start up. Took computer back to 4G a week later and told them to try again. Did not hear back for a week. Called to check status, and told by owner that employee did not log in my visit, so the computer had been sitting there not being worked on. Owner promptly called back and computer was fixed within 1 day of call. Received bill and the diagnosis fee was not applied to final bill as I was told initially. Employee told me that is not their policy. Funny, that the owner makes a conflicting statement in these reviews, that "Diagnostic fee Is applied to the work done on your computer". Gave 2 stars because they did jump on issue immediately after initial misunderstanding and the computer works fine. Bottomline, would not be repeat customer because I feel that I was deceived. Mark Irvine Update: Michael Cusumano contacted me about the issues I had with my service and we resolved those problems. Thank you for the follow up service and concern.

- Linda Irvine

To the readers, the $50 diagnostic fee DOES indeed go toward you final repair. I have had a few computers in with these guys and every time I come out satisfied. Absolutely recommend. The first gentleman I spoke with took the time over the phone to try and trouble shoot my problem for me to save me a trip there if possible. To no avail, I had to bring it in and they had my computer in and out in a day. Great customer service and and they are very patient. Absolutely recommend!

- Coach Pags