Business Overview
Palm Tree Tech Center is a computer repair shop in Oviedo, Florida, with mixed customer experiences. Some customers report positive interactions, including quick fixes and knowledgeable staff, while others have experienced poor communication, missed appointments, and delayed repairs. The business seems to handle a variety of tech issues, though service quality appears inconsistent.
Services Offered
Most Recent Reviews
Well - this is an ongoing saga... Dropped off a laptop on 9/16/24 to repair a screen. Called 10/8/24 for a status update - had to leave a message. No word. Called 10/21/24 and had to call a few times to reach a person. Told the screen (2 ordered) arrived broken and/or incorrect. They would be reordered and repaired - it would take a couple weeks. Called again today - 12/4/24 - told the screen had not been ordered and no work done on the laptop. NOW the screen will be reordered and maybe arrive 12/12/24. 3 months with ZERO communication except a text message with the ticket # unless I call enough times to speak to a human and ZERO completed repairs.
- Dr. Jonathan Decker
STILL WAITING FOR A CALL BACK!! please call us! We had cameras installed about 3 months ago, they stopped working and after several times of calling and begging I was told staff was instructed no service calls until after Jan 2025 and most likely no more house calls at all. I told them I paid over $4k for security cameras and was told it came with 1 year guarantee but they had no response for me. Very frustrating! Please just do what you promised and said in your contract!
- Manny Alvarez
This company has consistently done good work for me but over the years things seem to have gotten sloppy. Flip my laptop over and there's a missing screw. Not the end of the world but I would have appreciated some honesty if they even noticed.
- Colin
I needed a power supply cable after I forgot mine back home in Miami and they were able to hook me up with one instantly! The employees there are very chill and knowledgeable. I love how this shop is pretty small and cozy while being on a busy intersection.
- sebz
Had to update my review... I've had them scheduled twice to come to my home to assess my wifi network connectivity and the 1st time the didn't show up or give a call to say they wouldn't make it. The second time they said their tech decided to change my appointment without contacting me. I found out after they were 30 minutes late to their scheduled appointment. Very dissatisfied with their service and team. 2 days taken away from work to accommodate them and they treat you like crap. Never had an issue before using them, but this was out right aggravating.
- Ben Knapp