uBreakiFix - Phone and Computer Repair

Definitely one of the best experiences that I’ve had with any store. Everyone was knowledgeable of any topic I asked and always answered the phone with kindness! Entering the store I was greeted and helped immensely which I highly appreciated. The employees kept up to date on informing me about my laptop and what was happening with it. I especially would like to thank their employee Collin as he was a great help the entire time my laptop was being repaired and welcomed any questions and cleared up confusions. Thank you all!!

- jaiden holt

Customer service agents were respectful and ensure I was bringing in the right product in for service. However I think 5 hours in a service repair shop to replace a crack screen is just a little bit overkill. I completely understand the fact there’s other customers needing service too. If I selected home repair, I think 30 minutes would’ve been all that is needed for repair time. Phones today have a lot of sensitive information, therefore I think appointment times should be a better way to manage the flux of services incoming, especially for those needing their phone as much as they can to the exact time for their repair time. Not to mention this is the first time I had to wait this long for replacing a cracked screen and I bring my other devices here often in the past. The work quality is great, besides the long turn around time hence the 3 stars.

- Tony S

I brought my gaming laptop here to get the power supply port replaced after being told by someone else that it was the issue after they tried a different power supply. The team here took it back and tested it and informed me that the port was fine and to try a new power supply again, saving me tons of money. Didn't spend any money here but they still helped me and saved me money and time. Other repair shops would've charged me and replaced the part, no questions asked. This place is honest and awesome. Thank you all again!!!

- Thomas Armstrong

They did great with the repair. I’ve had my switch for a while and it has no cosmetic problems so I was nervous the whole time but i got it back in the same condition I dropped it off in. The repair is pricey tho for just a little game reader repair. And I called on a Wednesday to make sure they had the part and they said they did. So I took it and dropped it off and was told it’d be done in 24-48 hours. So I called back 48 hours later and was told they had to order the part and it’d probably be about a week until they got it… I wouldn’t of dropped my switch off yet if I’d known it was going to be there for a week… that’s why I called and asked ahead of time. And it was there for 8 days… but other then that they did great and I’m happy my Nintendo was taken good care of.

- Jordan Marie

Ubreakifix is so awesome, told them what was wrong the phone, they said that's an easy fix let me see if I have the part for this phone, and what did you know they did. Gave them the phone and left the store and got home in like 10 minutes time I sit down and relax they sent to text saying that the phone was already ready. Me and my son looked at each other and said we should've just stayed at the store cuz it was finished before we had time to sit and relax, I had to call to make sure it was ready cuz I was skeptical at first it was too fast. This is what you call great service.

- Canndis Christian