Staples

Had the most enjoyable experience today with Jamie in the printing department! He was VERY patient, VERY knowledgeable and has OUTSTANDING customer service! He helped me make great decisions regarding my layout and was MORE than happy to make it his business to make sure I left a HAPPY CUSTOMER! Thank you SO MUCH Staples for hiring such a GREAT employee! I APPRECIATE you Jamie and look forward to your assisting me in the future!!!!

- Mary E.

Came in to pickup documents and impulsively looked at office chairs for my girlfriend who works from home. I’m not sure of her name, but she showed me a handful of different chairs for different uses, differing features, etc. Most importantly she was just kind and happy to be there.

- Zach Neptune

Absolutely, hands down, the WORST customer service I have ever received. I sent several documents to be printed. When I only received one confirmation I called the store to verify they received everything. They confirmed they did and it wouldn't be ready until after 7:30pm even though it was only about 10 pages and it was 10:00am - they want you to pay extra before their 7:30pm timeframe. When I went to pick up the documents today, the very first page which should have had a couple of lines in color (because they were important), were in B&W. When I questioned the employee, Jamie, he said I was incorrect. I came home and opened the file and BTW, indeed the lines were in color. I called the store and spoke to "Jamie" and when I explained HIS error, he hung up on me. So unprofessional and I will use Office Depot from now on!

- Kathy Limberg

Just purchase a tablet from Staples. Associates were very helpfil. Would recommend very highly. Also have purchased my Canon ink from this store. Very good experence.

- Noel David

Worse customer service ever. This is my last time visiting this place. That is why all this big companies crash and they still don't get it. I only have 5 pages to copy the self service copier internet didnt work I ask if they can do the copies in their machine she said no that I have to wait 45 min. Going the extra mile for customers dont exist on this days. They also have a bilingual employee that refuse to speak Spanish for customers that needed. Consumers are going to get so independent and self service trained that you guys are not going to have a job soon. Customer service on this days are 100 key to keep your business. Good luck!

- Damaris Carlo