PC Planet Computer Repair, Sales & Service

I clicked on a link on Facebook thinking it was going to give me a complete recipe for a dish that looked absolutely delicious. Well I got more than I bargained for and all of a sudden my laptop had a ton of pop-up's and dinging noises with each one, indicating my computer was infected with 7 different viruses. I knew not to click any more and immediately shut the computer down. This morning I wanted to check the hours of PC Planet on Hwy 40 in Ocala (have been to them multiple times in the past and always have been extremely pleased with the outcome and price) and started reading some of the recent reviews. One reviewer described her problem which was identical to mine. She gave Paul a glowing review! I went to PC Planet this morning, explained what I did and the result of me clicking a link. Paul immediately reassured me he could fix the problem, and he did so quickly and efficiently. He gave me great advice should that ever happen again (fingers crossed I learned my lesson) as well as set up Messenger, explained how it works and how to save files on an external box as a backup to important information. The man is brilliant and I highly recommend him, without reservation, for all your computer needs. What I especially like about this place, unlike so many other computer places, is that they fix what needs fixing and do whatever you ask with thorough explanations. They don't try to teach you things that you have no interest nor would ever have occasion to use. PC Planet is the best computer place on this planet!

- Lynn P Vinci

After contacting multiple locations to repair my son’s Nintendo Switch I was meet with zero results. Until…Here at PC Planet the gentleman who assisted me asked numerous qualifying questions and was able to determine the issue. He ordered the parts and within a few days the repair was complete. I’ve had no problems with the repair and it’s now been a few months. I trust and appreciate the efforts of PC Planet and will continue to utilize them in the future. And they also sell numerous products from PCs to Game consoles. Thanks PC Planet!!

- El Maÿagüezano

Stopped in late on a Thursday afternoon in a panic. I had all sorts of things popping up on my laptop that I had several viruses & unauthorized downloads taking place. Paul stopped what he was doing, calmed me down & went to work. And WALLA, just like magic in less than 20 minutes my computer was like new. All my files intact, no virus, all junk files removed, hard drive cleaned & more available storage space. He explained what happened, what he did and, even installed & showed me how to use a couple of programs to keep my laptop running smooth & efficient. He did all of that with a smile & was genuinely concerned about easing my panic. To say I was thankful would be an understatement. So glad PC Planet was recommended to me by a friend. Trust me when I say, I surely wouldn't have gotten that kind of service or price from one of the BigBox stores in town, this i know from past experience. PC Planet will be my new go-to place for any future tech needs. A local small business with big service results. Thanks Paul for your 5-star, A+ service!

- H G

I was pretty sure the fan was going on my laptop - I brought it in and Paul confirmed that was the case. I dropped it off on a Friday and left for vacation I was hoping it would be done by the time I got back. 2 or 3 business days later he called that it was done and found some sort of oil on the computer that a previous tech must have sprayed on it. They replaced the fan, cleaned the oil and worked with me to pick up the laptop when I got back in town on Friday a little after their closing time of 5:00 pm. The service was fast, the price very reasonable and I would definitely use them again. I highly recommend them.

- Kathleen Kreider

I went in to talk about my 16yo laptop, but the prices for used computers were so good I Emden ended up getting a used MacBook Pro. Paul was a great sales agent and answered all my questions 👏 He was very patient and allowed me to test several options before I made my final decision. Great job guys, I'm very happy with your store. Good job guys!

- Jim