Business Hours
Business Overview
Apple Waterside Shops is a store that sells Apple products and provides services. Customer experiences vary, with some reporting excellent service and a wide selection, while others report poor service and long wait times. Many reviews mention the store being crowded.
Services Offered
Most Recent Reviews
The workers were so rude and the service was awful. We asked several times for help and they told us to stand by the table and wait for someone to come up to us. There was over 10 workers standing in the back doing nothing and refused to help us. We waited over 20 minutes for help but they refused to comply. it should not be this hard to purchase a new watch and phone, especially when you are spending that much money. We definitely will not be coming back here and it’s very disappointing that Apple allows this.
- olivia madwar
Worse experience ever. After expending $2,500 they could not make my phone work. So they did not want to give me my money back and instead wanted to give me a gift card. Many racist people in that store. Waste 4 hours just to buy two phones and accessorizes. Latinos avoid that store unless you want to have a nightmare.
- Miguel Rivera
I never will buy Apple phone again. Service provider so bad. They lying and want to do what they want to do. No options. Stinky no human . Can’t tell world how they bad. We costumers have be respectful, because we create that business. No costumes = no business = no $$$.
- Marta Corrigan
Great new store! Lots to look at. It was very crowded and quite a wait. They were giving free classes on how to use your new iPhone or iPad which is excellent! Well organized, great new design from Apple, but very overcrowded. Maybe it was just the day and the time. Overall, everything seems available and you are able to test all the options!
- C E
I went to waterdide Apple store today to get protective film for my new Pr0Max16 and a return of ear buds--thay sent me 2 pair--only needed 1. I was blown away by how may Apple employees there were at the store!!!!! Everyone who walked in was immediately helped by employees----APPLE--this is what World Class Service looks like. I am not sure who has taken over managing your retail stores-----but double their compensation package--they have moved APPLE into the finest retail service and sales stores in the UNIVERSE!!!!!!! BRAVO!!!!!!!!
- ibtm