Business Hours
Business Overview
Prime Tech Support provides computer repair services and specializes in helping clients build new computer systems. Customers appreciate the team's honesty, transparency, and communication throughout the repair process. They have a good reputation for professional service, and customers often recommend them to friends and clients.
Services Offered
Most Recent Reviews
I recently had the pleasure of working with Prime Tech Support in Miami, and I cannot recommend them enough! My experience with them was nothing short of exceptional. I brought in my older, liquid-cooled gaming rig that had unfortunately leaked coolant and fried the motherboard. From the very beginning, the team at Prime Tech was incredibly honest and transparent about the work required to restore my old computer. They advised me that it would be more cost-effective to build a new rig rather than repair the old one. At first, I was concerned about being upsold, but that was not the case at all. My old setup included a dated i9 CPU and DDR4 RAM, and the liquid cooling system would have needed extensive repairs. Instead, I decided to take their advice and build a new, high-performance rig. The result? An absolute beast of a machine powered by an AMD Ryzen 9950x, 64 GB of Corsair Dominator Titanium RAM, and a GEForce 4080 Super. I am beyond thrilled with my new setup! Special shoutout to Darian, who was incredibly knowledgeable and personable throughout the entire process. He truly is a tech wizard! Sebastian and the rest of the team were also fantastic, keeping me updated every step of the way. Their communication was top-notch, and they always made sure I was informed about the progress. Prime Tech Support is a team of very professional, polite, and knowledgeable individuals who genuinely care about their customers. If you’re in need of tech support, look no further. They are simply the best! Thank you, Prime Tech, for an outstanding experience and an amazing new gaming rig! 🎮💻🚀 From the moment I walked into their shop, I felt confident that I was in good hands. The diagnostic process was thorough, and they took the time to explain every detail to me, ensuring I understood the situation and my options. They didn’t just push me towards the most expensive solution; they genuinely wanted what was best for me and my gaming needs. The new rig they helped me build is a dream come true. The AMD Ryzen 9950x processor is lightning fast, and the 64 GB of Corsair Dominator Titanium RAM ensures that I can run multiple applications and games simultaneously without any lag. The GEForce 4080 Super graphics card delivers stunning visuals and smooth gameplay, making every gaming session an immersive experience. Darian’s expertise was evident in every interaction. He answered all my questions with patience and clarity, making sure I was comfortable with each decision. His passion for technology and commitment to customer satisfaction were truly impressive. Sebastian and the rest of the team were equally dedicated, providing regular updates and making sure I was always in the loop. In addition to their technical skills, the team’s professionalism and friendliness made the entire process enjoyable. They treated me with respect and courtesy, and their positive attitude was infectious. It’s clear that they love what they do, and that enthusiasm translates into exceptional service. Prime Tech Support has earned my trust and loyalty. I am incredibly happy with my new gaming rig and the overall experience. If you’re looking for a tech support team that goes above and beyond, look no further than Prime Tech Support in Miami. They are the real deal, and I am grateful for their outstanding service. Thank you, Prime Tech, for making my gaming dreams a reality! 🎮💻🚀
- Jesus Moises
Had my screen replaced on MacBook due to flexgate type issue, they did an excellent job with the repair, it works great again. Just remain in touch with them using the texts and call for updates, but it was over the holidays so I understood why there was a bit of delay hearing back. Overall, would definitely use them again, saved my laptop.
- Hector Ramos
I reached out to Prime Tech Support for an essential upgrade for my iMac, and I couldn't be more impressed with their service! From start to finish, their team demonstrated exceptional professionalism, expertise, and dedication to their work. They were not only highly skilled but also incredibly efficient and attentive to my needs. If you’re facing any issues with your computer or Mac, I wholeheartedly recommend Prime Tech Support—they are the go-to experts for reliable and top-notch repairs. The process was incredibly quick, and to top it off, they conveniently delivered my fully upgraded computer right to my doorstep. Truly outstanding service. Thank you guys.
- HAIRWISE - Cosmeceuticals Lab
⭐⭐⭐⭐⭐ (5/5 stars) I recently received a friendly message from David at Prime Tech Support, checking on my working laptop. I appreciate the personal touch! After their service. The knowledgeable and professional team kept me informed throughout the repair process. I highly recommend Prime Tech for any PC or network issues. I've trusted them for over 8 years, and they've repaired several other electronics for me. As @thesounddoctor, I value having reliable partners for my AV installations throughout Miami. Having people you can trust is invaluable. Thank you, Prime Tech, for your fantastic service! And I do recommend them to my clients …
- The Sound Doctor (John Miranda)
I want to express my gratitude for the excellent technical support I received from Prime Tech Support. David was very attentive and professional at all times, ensuring that my MacBook Air A1465 was working perfectly. The process was quick and efficient, and his clear and friendly communication gave me a lot of confidence. I highly recommend Prime Tech Support to anyone needing help with their devices. Thank you again for the outstanding service!
- German Miguel Rodríguez Pérez