Bits Computer

Ok... I have an Epson 1500 that we really didn't use much cause we have two. Now, this one is not printing, and we payed $500 for it somewhere else. So I called and the guy told me to trash it. It is not worth to get it fix. Really...? Sorry but we don't have $500 to just buy another one. It's printer/sublimation. Used maybe for 2 months !

- Junior “Junior” Rivera

Bits Computer's Owner and Matt were great. I put together a PC build with hidden wires (Asus "BTF" motherboard) where the wire connections are in the back of the motherboard. I am a Total Member at Best Buy and could have had my build done for free with the yearly paid membership that I hold. They also said it would take up to 2 weeks to build. I had my PC parts there for less than a few hours and I had a real bad feeling about the lack of professional actions. I decided to withdraw my build from Best Buy and did bring it to Matt who was much more experienced and gave me his time. Within one hour of checking in my PC parts with Matt, he called me and told me that my motherboard did not support the Asus Strix 4080 Super gpu card. If it would have been at Best buy they would have found this out in a 7-10 days and then called me to tell me that the components didn't work and then I would have waited to order another motherboard or GPU, then wait another 2 weeks for them to build it after to parts come in. Matt saved me 3 weeks of being without my PC and I was done in 2 days after waiting 2 days for the right GPU to be delivered. I will only trust my PC and laptop repairs with Bits Computer and Matt for now on. Thank you Matt & Bits Computer in Melbourne.

- Ron

Just want to thank Charlie (hope I spelled correctly). Brought my gaming rig in due to spiking CPU temps. I 'believed' it was the water pump but wanted to be sure before I bought parts. Arrived at the store (without an appointment) at 1000 [10:00 am open time]. Got it back, fixed, running cool and silent around 1500 (3:00 pm). They had a new / better water pump in stock and I am seriously thankful for the quick and professional turn around (i.e. same day service -- which in this day and age is rare as hen's teeth). Highly recommend for folks with custom gaming rigs -- if you have a problem, let them figure it out. I too was very nervous about leaving my rig (sensitive stuff on there); but Charlie assured me he would not go snooping around. As someone who knows a thing or two about a thing or two...it only takes a Linux boot flash drive to creep around someone else's HD. I found no evidence of that occurring and I am very pleased with the price I paid for a smooth and silent result. FYI: I have been using iBuyPower.com for all my gaming rigs -- over 20 years now. This was a minor hiccup (with the water pump). Give them a look if you need a new system. Best Regards, ~Main iRSL

- Main iRSL

My hard drive ran out of space in the middle of editing photos. I needed to get the photos done so I could send them to the client. I took my PC to Bits Computer and was amazed at the service. They upgraded my hard drive to 2T’s and had it installed within hours. I picked up my PC and was back to work in no time. Matt even took the time to go over my system and educate me on somethings I didn’t know about it. Very satisfied and will return again in the future.

- Orlando Jones

I went to Best Buy to get help with my laptop, they said it would take greater than 1+ month to even get diagnostics and longer for turnaround. I needed my laptop back sooner than that, so they recommended checking out Bits Computer. Hands down they are the best computer repair service I've ever experienced. They are knowledgeable, understand the issues I was having almost immediately, and went above and beyond. They have earned a loyal customer! I highly recommend going to them first before going anywhere else.

- Mario Del Rio