TECHBAYUSA, LLC

Amazing service and quality. He received my phone call personally at 7:55am. Received my laptop 20 minutes later. Had it fixed in two hours. He could have charged me way more but was honest and told me it was overheating due to dirty fans. Only charged initial inspection fee. I have never had computer service like this anywhere. James is the best!!!

- Dennis Pendergast

TechBay is a fantastic company! I've been a client of theirs for many years, going all the way back to the old store before he opened up this new location. James (owner) has consistently given me great customer service, fixed all of my computer problems and always makes me feel like a valued customer. In fact, this is the one thing that I really appreciate about TechBay that makes them stand out from the rest. James prides himself on giving fantastic customized service at reasonable prices and will always do his very best to minimize any costs incurred. His "mom and pop store" attitude is sorely lacking from virtually all of the large chain computer/IT companies who only care about gouging the customer and making massive profits. With James, since it is his livelihood, he greatly cares about treating his clients with respect thus ensuring he has repeat customers. Though I've only dealt with TechBay for my personal computer needs (non-commercial), I have two friends who work with other companies (one legal, one mortgage) who have had the same experience with TechBay. Apparently James does great commercial/business work as well, having acted as an IT contractor fixing and maintaining large networks for several businesses in the area. I give TechBay and James an A+. You really can't go wrong with them, and I'm glad I can call myself a long-term repeat customer/client.

- Ted Striker

Wow!! This guy knows his stuff. I answered an ad from him and he responded right away. My old computer crashed and I was looking for a custom build. He walked me through my options and best "bang for the buck." Ultimately, we found the best option was to repair the old one and improve the performance. Once I got my computer back from Dell, he told me the best components to optimize peak performance. He remoted into my desktop and changed settings on the fly, teaching me why. He is amazing!! When this computer finally dies, he will be my "go-to" for my next computer. Thanks James for a great experience.

- Jay Landis

I was recommended to use TechBay by a friend when I wanted to upgrade my desktop computer from Windows 7 to 10. I worked with James Thompson and Ben Smith. Even when some technical issues came up, Ben was able to fix the situations and with the addition of more memory, my 6 year old computer is like new. Thank you James and Ben for your knowledge and expertise. I would highly recommend TechBay!

- marinfla2011

James Thompson of TechBay has been taking care of my network components and software packages since he secured hardware for my business when it needed upgrading years ago. His work has been superb, and his fees have been fair and reasonable He has been protecting my system from malware and viruses as well. I recommend him for all your computer and networking needs. Dr. Stuart Dropkin Healthy Smiles Winter Park

- Stuart Dropkin