Tiny Little Tech Shop

I had trouble with a PC build so I came to Aaron for help. I dropped a good amount of money for a machine. Aaron is a nice guy and knowledgeable but there were communication issues to say the least. I had trouble getting in touch, getting proof of payment, and the specifics for the build. He gave me a loaner to use while i waited for the build, but it stopped working. I was asked to take time out of my day twice and go up to the shop on two occasions so he could access something from the loaner. In all, i may of had to call or go to the shop to get in touch at least 10x. Including once where i was sent a pic of the machine working and told maybe by end of the day. Only to get no response that day, the next day and not until over the weekend saying the power supply was wrong. I def had serious concerns about my money and if i was getting my moneys worth. Unfortunately after getting the pc and posting on reddit, im told i overpaid absolutely for what i got. Aaron is nice and does good work, but im paying well over normal rate for his labor and if im going to have communication issues its not cool.

- Bob T

Very amiable and welcoming. The lime green makes the shop easy to spot and there is parking across the street for the time being. Service is professional and attentive.

- Kishore Thampy

Aaron was excellent to work with! I came by with a late notice in hopes of finding a nice starter keyboard with a creamy sound to it. I wasn't expecting to buy anything. The lady I talked to, I didn't get her name, unfortunately, worked with Aaron to squeeze me in right before his next appointment. He is very knowledgeable about keyboards, PCs, etc. and I can see the passion he has for building them!! I ended up buying a keyboard, and I'm absolutely in love with it. I might make some mods to it in the future, but for now, I am enjoying the tactile switches. I will 100% be back so I can have him do some customization on the other keyboard I have!......and also buy another keyboard in the future.

- Giselle Vergara

Amazing customer service. Lady over the phone was very nice. Clean environment. Fixed my brothers PC with very quick return time. Showed a lot of respect, thoroughly explained anything we asked included random questions about display items. The KEYBOARD DISPLAYS they have are AMAZING! Thank you !! Will recommend anyone here and I will come back for any pc needs.

- sam safar

I bought a prebuilt iBuyPower setup from Best Buy that ended up ‘crashing’ after 2 months. Creating a warranty claim through IBP would have cost about 100$ in shipping and another 100$ in deductible. Reddit forums stated it would’ve easily taken around 5-6 weeks for turnaround and customers were getting their systems back worse than before they sent them off. To avoid all of this trouble I found a computer repair shop locally and took a chance with Tiny Little Tech Shop. I could not be happier with my choice and was blown away with the service and support I received. Turnaround time was about 3 business days to diagnose and create a solution to make the PC better than before I had the issue. Where iBuyPower originally placed the SSD may have been the partial cause of the crash, as the hard-drive was determined to be the root cause. Aaron replaced the SSD and placed it in a more appropriate spot, keeping it cooler and performing better. Aaron also swapped some RAM to better fit the theme of the build and replaced the original power cables to ‘clean up the look’. All of this for right around what a warranty claim would’ve cost me. TLDR: My computer runs better than it did straight out of the box; if you need to make a claim on a warranty but don’t know if it’s worth it I would say give TLTS a shout first.

- Robert